Driving Range Operations Assistant

Job Profile Name: **Driving Range Operations Assistant** Job Profile Summary: Position Summary/Purpose: Under the direction of the Driving Range Operations Manager, the Driving Range Operations Assistant has the responsibility of assisting in managing day-to-day driving range operations, event coordination, while ensuring superior guest service and satisfaction. Compliance Obligation: All GCU employees are responsible for knowing and complying with the applicable constitution, bylaws, laws, policies, rules, regulations, and/or enforcement structures of and governing the National Collegiate Athletic Association (NCAA) and of the Western Athletic Conference, especially if this role is in frequent interaction with student athletes. Job Description: **Primary Responsibilities /Accountabilities/ Essential Functions:** * Responsible for assisting in day-to-day operations of the Driving Range, including opening and closing procedures. * Manage the reservation system; establish and assist with daily scheduling. * Track and verify all guests, and other charges necessary, and facilitate accurate recordkeeping. * Develop, maintain, update, and utilize customer database. * Manage group events. * Establish and maintain responsibility for the cleanliness and appearance of the Driving Range, storage area and general seating areas. * Responsible for guest service. * Responsible for handling of money. * In absence of director, this person is responsible for day-to-day decisions. * Assist with managing hours of driving range staff and student workers ensuring adequate coverage to ensure required service levels. * Assist in training all driving range team members. * Other duties as assigned. **Equipment Used and Responsibility** * Fundamental knowledge of the game of golf, golf facility operations and tournament operations. * Basic computer skills and working knowledge of Microsoft Office applications: MS Word and Excel. * Ability to be on your feet for long periods of time (approximately 50% of shift). **Supervisory Responsibilities** Supervise assistant pros and student workers. **Experience/ Education** * Bachelor’s degree and minimum 2 years of experience in golf operations. * Minimum of 4 years’ experience in golf course operations. * Must be able to work a flexible schedule, which includes early mornings, evenings, weekends, and holidays if needed. * Must be available to work anytime within the hours of 5:00am-10:00 pm, any of the 7 days of the week (may be subject to change based on business need). * Must successfully pass a background check. #INDLOPESUP