Edgeops Engineer

EdgeOps Engineer \- - - - - - - - - - - - **Key Responsibilities**  * * Provide expert **technical support and troubleshooting** for internal teams and external clients.  * Monitor system performance and **proactively identify and remediate issues** to ensure optimal uptime.  * Maintain **secure, reliable, and up**‑**to**‑**date** hardware and software environments.  * Lead and execute **day**‑**to**‑**day IT operations** related to Edge infrastructure.  * Document troubleshooting procedures, operational workflows, and maintenance activities to ensure **consistency and knowledge sharing**.  * Collaborate with **vendors and internal stakeholders** to plan, coordinate, and implement updates and enhancements.  * Enforce **security standards and compliance requirements** across all supported systems.  * Ensure alignment with **company policies, operational frameworks, and industry best practices**.  **Required Competencies**  * **Primary Technical Skills**  Strong proficiency in:   * * **VMware vSphere and vCenter**  * **VMware Aria Operations**  * **vSAN / NAS technologies**  * Solid experience in **Linux system administration** (RHEL 7 / 8 / 9).  * Ability to perform **hardware monitoring** and provide **production support**.  * Hands‑on experience with **backup and recovery solutions** such as **Veeam** and **Rubrik**.  * Strong understanding of **security principles, controls, and operational security practices**.  * Advanced **troubleshooting and problem**‑**solving** capabilities.  * Working knowledge of **ITIL service management frameworks** (Incident, Problem, Change, Request).  * **Secondary Technical Skills**  * * Ability to prepare **high**‑**level technical and operational documentation** (optional).  * Experience managing **data center infrastructure hardware**.  * Knowledge of platforms such as:   * **Dell VxRail**  * **Lenovo Xclarity**  * **HPE SimpliVity**  * Exposure to **enterprise**‑**scale infrastructure environments**.  * Experience or understanding of **disaster recovery planning and execution**.  * Familiarity with monitoring and observability tools such as **Nagios, Grafana, and Splunk**.  * Basic understanding of **automation tools and infrastructure automation concepts**.