Efx Ops Engineer

**eFX OPS Functional Engineer** Help power one of ING’s most business-critical platforms at the heart of global FX trading. As an OPS Functional Engineer in the eFX Capability Team, you'll work on high-performance, real-time trading systems that directly impact pricing, liquidity, and client experience worldwide. This is a unique opportunity to combine production support, innovation, automation, and business collaboration in a fast-paced environment where your work delivers visible and meaningful results. **The Team** Broadway is ING’s Front Office eFX platform, supporting FX trading, pricing, hedging, liquidity management, and client services. It combines in-house pricing systems with vendor trading platforms in a high-performance, low-latency environment. The eFX Capability Team operates globally across London, Bucharest, and Singapore, with 7 OPS engineers working in Agile DevOps squads alongside business stakeholders, developers, and vendor teams. **Roles and Responsibilities** As an OPS Functional Engineer, you will support and enhance the Broadway platform, balancing operational support (30%) with delivery and continuous improvement (70%). Key responsibilities include: * Providing L1/L2 production support, incident resolution, and participation in an on-call rota. * Managing incidents (internal and vendor), problems, and changes, including writing user stories and driving root-cause analysis. * Gathering and analysing business requirements and translating them into functional and technical solutions. * Designing test automation and end-to-end testing frameworks (e.g. Playwright, Python-based testing frameworks) * Driving automation (e.g. Playwright), monitoring (Prometheus, Grafana, etc), scripting, and environment improvements using modern DevOps practices. * Collaborating with Product Owners, developers, vendors, and business stakeholders across multiple locations. * Contributing to backlog management, release testing, and continuous service improvement. **How to Succeed** We're looking for someone who combines strong technical expertise with a passion for solving complex business challenges. You will thrive in this role if you have: * 5+ years' experience in Financial Markets, ideally with supporting FX or eFX trading platforms * Experience as an OPS, Functional Engineer, or DevOps professional supporting business-critical applications. * Strong knowledge of FX products , Agile delivery methodology and software development lifecycles * Hands-on experience with SQL, Python, testing, and automation. * Familiarity with CI/CD, monitoring tools, Linux environments, and Azure DevOps is advantageous. * A proactive, self-starting mindset and the confidence to work independently. * Strong communication and stakeholder management skills. * A collaborative approach, curiosity to learn, and a drive to continuously improve systems and processes **Rewards and benefits** We want to make sure that it’s possible for you to strike the right balance between your career and your private life [https://careers.ing.com/en/UKHome](https://careers.ing.com/en/UKHome) The benefits of working with us at ING include: * Comprehensive health cover, including private medical, dental, vision, health screening and in-person GP appointments * Generous pension scheme and financial protection, including life assurance, income protection, access to pension guidance and will writing services, and an interest-free season ticket loan * Hybrid working and flexibility to work remotely for up to 30 days abroad * Generous annual leave, with the option to purchase additional days and time off for key life events * Wellbeing and family support, including an Employee Assistance Programme, back-up child and elder care, enhanced family leave policies and support coaching for new parents * Lifestyle benefits such as electric vehicle and cycle to work schemes, an on-site gym and access to on-site staff restaurant and barista coffee facilities * Opportunities for personal and professional growth through mentoring, learning, short-term assignments and international career development * Opportunities to build strong connections through volunteering, employee forums and social clubs **About us** Curious about how ING empowers people and businesses to move forward? [Discover what we do and what we can offer you.](https://careers.ing.com/en/about-ing) **Questions?** Contact the recruiter attached to the advertisement. Want to apply directly? Please upload your CV and motivation letter by clicking the ‘Apply’ button.