Electro-Mechanical Technician Team Lead

**Intelcom | Dragonfly** With more than 100 sorting stations and operations across three continents, **Intelcom | Dragonfly** is Canada’s leader in last-mile logistics. Our vision is clear: **to deliver fast, accurate, and reliable service powered by cutting-edge technology**.  **Your Role: At the Heart of the Chain** Salary Range $81,376.00 - $101,719.50 . **Key Responsibilities** **Hands-On Maintenance (Primary Responsibility)** * Perform **preventative maintenance (PM)** on sorters, conveyors, and associated systems * Execute **corrective maintenance (CM)** to diagnose and repair mechanical, electrical, and control issues * Respond to and resolve **emergency maintenance (EM)** events and breakdowns * Troubleshoot system issues to minimize downtime and improve reliability * Perform inspections, cleaning, adjustments, and component replacements * Support system startups, shutdowns, and testing after maintenance activities * Spend the majority of time **on the floor performing maintenance work alongside technicians** **Team Leadership & Coordination** * Train, coach, and support maintenance technicians * Assign and coordinate daily maintenance tasks * Ensure proper execution of PM schedules and maintenance standards * Act as the **technical point of contact** for technicians during shifts * Promote safe work practices and ensure compliance with safety procedures **Maintenance Planning & Execution** * Plan and prioritize maintenance activities based on system needs and operational impact * Ensure **PM compliance and completion** * Maintain accurate documentation of maintenance activities * Support continuous improvement initiatives to enhance equipment reliability **Inventory & Spare Parts Management** * Manage spare parts inventory and ensure availability of critical components * Track usage and maintain appropriate inventory levels * Identify critical spare parts to reduce downtime **Procurement & Vendor Coordination** * Review and approve **purchase orders (POs)** for maintenance parts and services * Coordinate with vendors and contractors when external support is required * Ensure timely procurement of necessary materials **Continuous Improvement & Reliability** * Identify recurring issues and implement long-term solutions * Improve maintenance procedures and standards * Support reliability improvements across sorters and conveyor systems **Operations Interface & Communication** * Act as the **primary point of contact between Operations and Maintenance** * Translate operational issues into **clear technical actions** * Communicate downtime, risks, and maintenance activities to Operations * Align maintenance priorities with **operational needs and sort schedules** * Support live operations by **rapidly diagnosing and resolving issues** * Participate in daily operational meetings and shift handovers **Qualifications & Skills** **Qualifications** * **Certificate of Qualification in one of the following Ontario trades:** * Industrial Mechanic (Millwright) – 433A * Electromechanical Technician or equivalent experience * Minimum **3–5 years of hands-on experience** maintaining automated equipment (sorters, conveyors, or similar systems) * Post-secondary education in electromechanics, industrial maintenance, or related field (asset) **Technical Skills** * Strong hands-on experience with: * Conveyor systems and automated sortation equipment * Mechanical systems (bearings, drives, belts, alignment) * Electrical systems (motors, sensors, control panels) * Basic PLC troubleshooting * Ability to: * Read and interpret electrical and mechanical drawings * Diagnose and resolve issues quickly in a live environment * Perform PM, CM, and EM independently **Leadership & Work Style** * Proven ability to **lead by example in a hands-on environment** * Strong communication skills across technical and operations teams * Ability to prioritize in a fast-paced, production-driven environment * Comfortable working autonomously while coordinating a team **Work Environment & Expectations** * Comfortable working in a **high-paced automated facility** * Must be available to support **early-start operations and variable shifts** * Strong on-floor presence with rapid response to operational issues **Role Expectations** * This is a **hands-on role**, not a purely supervisory position * The Team Lead is expected to **actively perform maintenance work daily** * Success requires balancing: * Technical execution * Team coordination * Operational alignment * Strong presence on the floor during operations is critical **Why Join Intelcom | Dragonfly?** * Short- and medium-term growth opportunities  * Comprehensive group insurance  * Group RRSP program  * Employee Assistance Program…  This position has been opened to address a genuine organizational need within the company. At **Intelcom | Dragonfly**, we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard.  The process is simple: If your profile catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you’ll meet directly with the site manager.  See you soon!  _Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs._