Eligibility Worker

**Initial Posting Date:** 08/10/2026 **Application Deadline:** 08/18/2026 **Agency:** Department of Human Services **Salary Range:** $4,519 - $5,988 **Position Type:** Employee **Position Title:** Eligibility Worker (Public Benefits Specialist) **Job Description:** **The** [**Oregon Department of Human Services**](https://www.oregon.gov/odhs/about/pages/default.aspx) **is proud to be an Equal Opportunity Employer.** We are guided by our [Equity North Star](https://www.oregon.gov/odhs/equity/Pages/equity-north-star.aspx) and our vision for a positive [RiSE organizational culture](https://www.oregon.gov/odhs/about/Pages/rise.aspx) that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. **Are you fluent in English and Spanish?** Our diverse communities' benefit from bilingual support. While not a requirement, preference will be given to candidates who possess this valuable skill. **Opportunity awaits!** Imagine being a guiding light for those in need. As a Benefit & Eligibility Worker (Public Benefit Specialist), you have an opportunity to embrace diversity, equity, inclusion, and respect as you build trust during difficult moments. Make a difference in people's lives while nurturing your career. **Summary of Duties** As a **Benefits &** **Eligibility Worker,** you will: * Perform eligibility determinations, redeterminations, and periodic reviews. * Conduct interviews with applicants applying for benefits. * Communicate eligibility decisions to applicants. * Provide person-centered services with a trauma-informed approach to identify needs. * Be responsible for accurate and timely eligibility determinations across the state. * Create a work environment where everyone feels welcomed, appreciated, and valued. * Participate in professional development opportunities and ongoing education of cultural awareness.   **Minimum Qualifications** A valid driver’s license and acceptable driving record are required for this position. * One year of experience working at the Human Services Specialist 1 level for the State of Oregon; OR * Two years of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; OR * An associate degree in a Behavioral Science, Social Science or a closely related field AND six months of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; OR * An equivalent combination of education, training, and experience relative to the class concept. **Essential Attributes** We are looking for candidates with: * Experience reviewing documents and entering information into multiple systems with accuracy. * Experience navigating multiple software programs and web-based platforms to cross reference or verify information. * Experience explaining complex information verbally and in writing to diverse audiences in a culturally responsive manner. * Experience prioritizing tasks and managing workloads to consistently meet deadlines in a fast paced, dynamic environment. * Experience building trust-based relationships and adapting to changing priorities collaboratively as a team. Preference will be given to candidates that are bilingual in Spanish and English. **Working Conditions** * The work schedule is **Monday to Friday, 8 am to 5 pm PT.** * Work will be done on site and in-person at the Bend ODHS branch office. * Contact with the public, including contact with Oregonians experiencing emotional and financial stress. * Serve a diverse range of customers with compassion and professionalism through a trauma informed lens. * May require sitting at a computer or telephone for prolonged periods of the workday. * Occasional local travel may be required for community appointments that take place in participant homes, hospitals, and other public settings based on the participants’ needs. **Attention all candidates! Clearly describe how you meet the minimum qualifications and essential attributes in your application materials.** Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history. * **Your application materials are used to determine your starting salary range.** Please ensure that all education and experience you would like considered are included in your application materials. **Note:** Your resume and cover letter may be uploaded in the Resume/CV field on the online application. You can attach multiple files in this area at once. * **The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.** If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process. * **Artificial Intelligence (AI) Usage:** The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification. **Background Checks and Requirements** * If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. [Additional background check information.](https://www.oregon.gov/odhs/background-checks/Pages/faq.aspx) * The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States. **Benefits** * [ODHS Employee Resource Group](https://www.oregon.gov/odhs/about/pages/workforce-diversity.aspx) communities that promote shared learning. * Cost of Living Adjustments. * Annual salary increases (until you reach the top of the listed salary range). * Amazing [benefits package](https://www.oregon.gov/jobs/Pages/Benefits.aspx). * Possible eligibility for the [Public Service Loan Forgiveness Program](https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service). **Employment Preference** **Veterans’ and Oregon National Guard preference:** * Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit [Veterans Resources.](https://www.oregon.gov/jobs/Pages/Veterans.aspx) **General Information** * This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).   * This recruitment may be used to fill future vacancies in the same classification. **Contact Information** Please contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), and application or Job-specific questions. Please include the job requisition number: **REQ-204971**. * **Recruiter:** Amanda Alvarado. * **Email:** [email protected] * **Phone (call or text):** 541-709-8695.