Email & Sms Campaign Specialist

### Who we are We are a retention-first marketing agency supporting fast-growing e-commerce brands. We pride ourselves on tight operations, fast turnaround times, and clear communication. Our team operates with structure and discipline, while staying flexible and collaborative. Campaign Coordinators play a central role in making the whole system move. This role blends coordination, communication, and hands-on execution across modern lifecycle platforms. ### About the Role We’re hiring a full-time Campaign Coordinator who can manage campaign timelines, communicate clearly with strategists and project managers, and also build and QA email/SMS campaigns directly. You’ll keep projects moving, ensure all deliverables stay on track, and handle the end-to-end setup of assets inside modern email and SMS programs. If you’re organized, proactive, detail-focused, and able to move fast without sacrificing accuracy, this role is built for you. You must be available during US hours, specifically 9am–5pm in CST, MST, or PST. A skills test will be required. ### Core Tasks * Manage campaign timelines and ensure deliverables move smoothly from creative to implementation * Strong Shopify & Klaviyo (overall Direct-to-Consumer) experience. * Update Asana tasks throughout the build process * Communicate proactively with strategists, PMs, and creatives * Ensure all assets, briefs, and calendars stay organized and up to date Join client calls to provide status updates or take notes * Flag roadblocks early and surface issues before they become delays * Build email and SMS campaigns inside modern lifecycle platforms * Set up segmentation, tagging, UTMs, and filtering logic * Schedule campaigns and flows according to the marketing calendar * Troubleshoot basic to intermediate technical issues (events, profile inconsistencies, dynamic content) * Conduct full QA across emails and SMS (links, rendering, device checks, dynamic content, formatting, scheduling) * Follow structured SOPs with precision and consistency ### Must- Haves * 1 to 3 years of experience coordinating digital marketing campaigns or working inside modern email/SMS platforms * Strong English communication skills (spoken and written) * Extremely organized, dependable, and proactive in communication * Fast-moving executor who maintains accuracy under speed * Comfortable with process-heavy, detail-driven work * Confident in managing timelines and juggling multiple campaigns at once * Able to handle basic-to-intermediate troubleshooting * Comfortable using Asana and Slack in a structured operational environment * Eager to grow in both coordination and lifecycle execution ### Why Join * Fully remote * Be part of one of the most organized retention teams in the industry * Clear operational structure that helps you thrive and move quickly * Exposure to advanced lifecycle strategy and cutting-edge retention workflows Originally posted on [Himalayas](https://himalayas.app)