Employee Relations Manager

**Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office **Job Description** As a member of the Culture and Colleague Engagement platform, the Employee Relations (ER) Manager will be responsible for conducting sensitive investigations into potential policy and/or Code of Conduct violations. The ER Manager will act as a neutral party through all aspects of the investigation and will ensure a timely, fair, and quality process for all involved parties. This position requires knowledge of professional and ethical investigation standards and/or human resources processes and procedures. The incumbent must possess the ability to quickly issue-spot employment and Employee Relations matters and be able to advance appropriately or suggest recommendations that align with our cultural values. **Key Responsibilities:** * Primarily responsible for investigating internal complaints for assigned client group, ensuring a detailed investigation process, including investigation coordination, conducting interviews, and maintenance of accurate and detailed records and notes of the investigatory process. * Build comprehensive written investigation reports that clearly identify the issues investigated, summarize the evidence, make findings and recommendations, as well as identify root cause. * Lead initiatives to strengthen culture programs focusing on ethical business practices. * Partner internally with ER colleagues and leaders, Employment law, and HR teams as appropriate to achieve responsibilities. **Minimum Requirements:** * Bachelor's degree required in HR, Business, or related field. * 5+ years of experience supporting Employee Relations efforts or relevant HR experience required. * Global HR/ER experience preferred * Experience conducting and managing human resources or employee relations investigations. * Ability to work independently and in a group setting with little direction and without direct supervision. * Ability to research information and analyze data to arrive at valid conclusions, recommendations, and plans of action. * Strong project management, oral and written communication, and interpersonal skills. * Strong partnering, diplomacy, teamwork, and influencing skills. * Ability to handle highly sensitive information with absolute confidentiality and integrity. * Ability to multitask and deal with ambiguity. * Be a phenomenal teammate with a flexible, adaptable, and results-oriented approach. * Strong technical writing skills. * Knowledge of investigative practices, risk management, and employment law. * Strong understanding of applicable employment laws required.