Enterprise Solutions Engineer - Germany

About ElevenLabs ---------------- ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: * ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. * ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. * ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work ----------- * **High-velocity:** Rapid experimentation, lean autonomous teams, and minimal bureaucracy. * **Impact not job titles:** We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. * **AI first:** We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. * **Excellence everywhere:** Everything we do should match the quality of our AI models. * **Global team:** We prioritize your talent, not your location. What we offer ------------- * **Innovative culture:** You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. * **Growth paths:** Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. * **Learning & development**: ElevenLabs proactively supports professional development through an annual discretionary stipend. * **Social travel**: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. * **Annual company offsite:** Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. * **Co-working**: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. This role is remote but the successful candidate should be based in Germany or surrounding area. About the role -------------- As a Solutions Engineer, you'll work as part of a driven team to unlock the full potential of our voice AI platform for a growing customer base. Your mission is to efficiently scale our technical solutions to many enterprise customers, both directly and by improving our internal processes and supporting our sales teams. As a Solutions Engineer, you can expect to: * Collaborate strategically with Account Executives to enhance the technical aspects of the sales process. * Work directly with technical contacts from our customers and prospective customers to provide bespoke support and architect solutions. * Craft compelling technical demonstrations that clearly communicate our product's value proposition. * Create technical enablement resources that amplify our sales team's effectiveness and technical fluency. * Build self-service tools and documentation that empower customers to implement solutions independently. * Identify opportunities to productize common integration patterns or features, and work with our product teams to make these real! **Requirements** ---------------- We're looking for exceptional individuals who excel at working with customers on technical problems and excited to work with us to scale this efficiently. You'll thrive with us if you: * Are passionate about AI, technology and ElevenLabs products. * Enjoy working directly with customers, iterating on solutions and providing tailored support * Have a talent for identifying patterns that can be standardized and scaled. * Have strong empathy for customers, sales and product teams. * Have a strong technical background in order to help customers architect integration between our solutions and their existing solutions * Experience working with customers. It’s ok if you only worked with customers in student clubs or side projects, as long as you are interested in working closely with them on a technical capacity * Proficiency in Python, inclusive of a deep understanding of software development, software architecture, and common integration patterns. * Excellent communication skills with the ability to adapt messaging to different audiences. #LI-Remote