Estagiario De Engenharia De Campo - Cuiaba Mt

******Job Description Summary****** =================================== Estagiário de engenharia para acompanhar e auxiliar os serviços externos junto aos Engenheiros de Campo de Cuiabá/MT, atuando em instalações e manutenções corretivas e preventivas de equipamentos de diagnóstico por imagem. **Job Description** =================== **Roles and Responsibilities:** **Role Summary/Purpose** Responsible for onsite technical support installation and preventive / corrective maintenance in customers' medical equipment. Drives customer satisfaction through service excellence.   **Essential Responsibilities** * Technical support - installation and preventive / corrective maintenance in customers' medical equipment, maintaining all models of specific equipment of one or more modalities in the assigned area; * Evaluate customer medical equipment issues and implement appropriate repairs; * Verify and approve the operational quality of the equipment and / or system; * Document all repair actions and submit reports/summaries according to schedule; * Follow appropriate GE policies, procedures, hospital protocol, and completes necessary documentation; * Maintain communications with customers as directed, to ensure resolution and proper follow-up, leading to strong customer relations and ongoing customer satisfaction; * Work as a member of local team to provide efficient service delivery to all accounts within the assigned area; * Develop strong customer relationships and serve as an interface between the customer and all GE Healthcare organizations, creating ""a One GEHC"" for the customer; * Comply with the integrity and compliance guidelines as well as promote a safe working environment and ensure compliance with applicable EHS policies and procedures. *   Quality Specific Goals: * Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position. * Complete all planned Quality and Compliance training within the defined deadlines. * Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization. * Ensure all work orders, vendor service reports, time and expense reports, PM activities, purchase orders, and other duties are documented in an accurate and timely manner. * Ensure all test equipment is tracked and 100% calibrated on time. *   **Qualifications/Requirements** * Technical degree in Electrical, Electronics, Mechatronics or correlated area by an accredited Educational Institution; * Experience with maintenance and installation of medical equipment; * Experience in customer relationship management and customer service; * Analytical and communication skills with the ability to communicate technical issues to the customer in an easy to understand manner; * Knowledge of the office package (Excel, Word, Power Point, Internet); * Valid National Driver's License; * Availability to travel ~ 30% of the time; * Planning and effective organization of work; * High standards and quality of work. *   **Desired Characteristics** * Initiative, concentration and excellent communication skills, listening and establishing interpersonal relationships; * Strong time management and organizational skills; * Self-motivated * Experience developing and maintaining good customer relations. * Change agent and process oriented. * Exhibit the mentality that customers determine our success. * Operate with efficiency and sense of urgency * Willingness to learn and adapt to changing environments. * Ability to deliver results in an uncertain environment, ability to multitask and prioritize *   **Roles and Responsibilities:** **Role Summary/Purpose** Responsavel pelo suporte/atendimento tecnico em instalacoes e manutencoes preventivas/corretivas em equipamentos medico-hospitalares, atraves da adequada interpretacao dos dados e uso do conhecimento tecnico/instrucoes tecnicas.   **Essential Responsibilities** * Suporte/atendimento tecnico dentro do cliente, em instalacoes e manutencoes preventivas e corretivas em equipamentos medico-hospitalares, mantendo todos os modelos de equipamentos especificos de uma ou mais modalidades na area atribuida; * Eletronica/Mecanica: Solucao em nivel de sistemas de problemas e multiplos sintomas. * Satisfacao do cliente: Interface diaria com medicos e tecnicos sobre questoes do estado do equipamento. Atuar para assegurar a satisfação de clients primarios. * Prestar assistencia em visitas de Vendas das Contas; ajudar a treinar outras pessoas quando necessario; Ao identificar oportunidades de Vendas, comunicar-se com a equipe de contas. * Crescimento da empresa: Prestar assistencia ao crescimento e direcionamento da empresa em sua area geografica. * Administracao: Concluir responsavelmente todas as tarefas administrativas em tempo. * Assegurar a conclusão em tempo habil da documentacao de inspecao de FMIs e PMS para as contas atribuidas. * Compartilhar as melhores praticas. Garantir a satisfacao do cliente quanto as solucoes de manutencao, de acordo com as metricas de atendimento, prazo, performance e qualidade definidas pela area. * Manter sistemas e programas efetivos de qualidade, segundo a Declaracao de Politica de Qualidade de Servico Seguir as diretrizes e cumprir os procedimentos internos dos clientes, conforme local de atuacao designado, participando de eventuais treinamentos para a execucao das atividades; * Responder pela correta utilizacao, conservacao, manutencao e otimizacao dos ativos da companhia, * Cumprir as diretrizes de integridade e Compliance, bem como as normas e procedimentos de EHS da companhia. *   **Qualifications/Requirements** * Diploma ou certificado de habilitacao tecnica de nivel medio em Eletrotecnica, Eletromecanica, Mecanica, Eletronica ou * Mecatronica, Informatica ou Telecomunicacoes expedido por instituicao de ensino reconhecida pelo Ministerio da * Educacao, Secretarias ou Conselhos Estaduais de Educacao; * Experiencia com manutencao e instalacao de equipamentos medico-hospitalares; * Conhecimento do pacote office (Excel, Word, Power Point, Internet); * Carteira Nacional de Habilitação, categoria B valida; * Ingles basico/Intermediario ou Ingles tecnico (leitura de manuais e treinamentos); * Disponibilidade para viagens em media 30% do tempo. * Elevados padroes e qualidade de trabalho; ******Additional Information****** ================================== **Relocation Assistance Provided:** No