Events Scheduler

**Job Description** =================== **POSITION SUMMARY:** The Events Scheduler is responsible for event scheduling for comprehensive and routine events on campus. Utilizes event scheduling software to reserve campus space and resources for on-campus clients. As a part of the Events team, the scheduler provides support administratively, logistically, and operationally to the events staff, as required. **JOB DUTIES/RESPONSIBILITIES:**   _Event Scheduling: (70%)_ •Processes reservation requests for the use of university space, resources, and equipment. • Analyzes relevant logistical criteria to resolve conflicting space and resource requests. Communicates to all departments involved. • Educates clients about university policies and requirements. • Provides direction to clients for planning and identifying resources for high-quality events and functions, including but not limited to catering, multimedia, and parking. • Monitors food service/alcohol exemptions in the reservation system, requests for services and updates reservations as needed with outside vendor information. • Serves as a liaison with other departments on basic administrative and/or operational matters, as necessary. _Administrative Support: (30%)_ • Performs a variety of office duties to support the smooth and efficient operation of the Events Office, including monitoring email inboxes and paperwork. • Assists in general office duties as needed or assigned; greets and directs visitors; resolves routine administrative problems and answers inquiries regarding activities and operations; accepts, screens, and routes telephone calls; maintains a log of inquiries. • Assists the Events team as assigned including, but not limited to, events such as commencement, orientation, and family weekends. **WORKING CONDITIONS/PHYSICAL EFFORT:** Work is normally performed in a typical office environment, with long periods of sitting and working at a computer. Must be able to lift 15 pounds. Work requires occasional nights and some weekends, including commencement and special university events. **QUALIFICATIONS:** • Ability to deliver excellent customer service, performing efficiently and courteously in a fast-paced environment. •Ability to adapt quickly and accurately to changing situations. •Ability to work cooperatively as part of a team. •Ability to maintain confidentiality. •Skilled in working with diverse groups of people, handling all interpersonal situations with tact and diplomacy. •Skilled in problem-solving and public relations. •Excellent organizational skills; strong verbal and written communication skills. •General knowledge of event planning procedures and processes. •General knowledge of Microsoft Office Suite and event scheduling software; ability to learn new software. **EDUCATION & EXPERIENCE:** • High school diploma or GED required • 2+ years’ experience in direct customer service or an office setting required   •Experience in the events industry preferred • Experience in higher education environment preferred **WORK SCHEDULE:** * Part-time; non-exempt position * 9-month position * Schedule will vary **SALARY STRUCTURE:** Pay Grade 4 ($18.34 to $24.30 per hour)