Executive Assistant Manager Business Loan Recovery

**Create the future with Affin! ​​You too can make a difference.** ================================================================== _We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. You too can make a difference._ **JOB ACCOUNTABILITIES** * The job entails the portfolio management of Non - Performing accounts (NPL). * To study and formulate an action plan or strategy to maximize recovery. This would include participating in negotiations with customers, guarantors, lawyers, etc. * To recommend and submit papers to Management on strategies, workout plans for NPL accounts, when required. * To monitor on an on-going basis the progress of such strategies in accordance with the approved milestones and target dates set to ultimately result in: ### 1\. Part/Full settlement of the NPL account. ### 2\. The account being returned to Performing status. ### 3\. Undertaking of relevant legal proceedings against the customer. ### 4\. Review of Risk Grading for company accounts, if applicable. * To ensure Connected Party Verification for Impaired Business Loans are done for submission of any workout proposal paper and Write-Off exercise. * To ensure CCRIS Legal Action Status are updated in SIBS, as and when required. * To monitor / follow-up closely with solicitors on recovery actions, ie. civil and foreclosure actions for the purpose to expedite out recoveries on non-performing loans. * To sign and/or vet through Affidavits, when necessary. Also, to attend Court / Land Office, if and when required. * To liaise with Receivers & Managers (R&M) and Liquidators on companies under receivership or liquidation. * To follow-up on payments for borrowers under repayment programs and to take immediate action in the event of default. * To conduct fieldwork / site visits, if required. Also, to ensure yearly payments of quit rent (for properties charged) and renewal of insurance policies and payment of premium. * To recommend and propose writing-off loans, where recovery actions have been exhausted, for Management's approval. * To ensure timely responses to all queries, correspondences, etc. pertaining to the files assigned. * To ensure all monthly / quarterly / yearly reports to Management / Bank Negara are submitted on a timely manner, as well as ad-hoc reports/matters that may be assigned by the Head of Department from time to time. * To ensure Impairment Assessment on accounts > RM1.0 million are done on a monthly basis, with the correct details on securities and pricing of facilities. * To monitor Performing Loans (PL), once the existing NPL ones turn PL. * Ensure ratings of business loans are accurate in SIBS. * Ensure the default rates are reflected in SIBS. * Lastly, when dealing with customers, one needs to be mindful tactful, as these customers can be difficult in view that they are non-paying customers / defaulting customers. **JOB REQUIREMENTS** * Bachelor’s Degree or equivalent and relevant working experience in the financial industry. * At least 2 to 3 years experience/knowledge in business loans recovery. * Possess interpersonal and negotiation skills. * Knowledge in civil and foreclosure proceedings. * Basic credit will be an advantage.