Experienced Credit Management Accountant

(FRA) Experienced Credit Management Accountant Euromaster is hiring! Missions :  \- Dunning & Payment Analysis: Analyzing account balances and issuing dunning letters to anticipate bad debt and highlight overdue invoices. \- Account Holds & Releases: Managing account statuses by applying blocks or releasing holds based on payment performance and risk level. \- Credit Limits: Reviewing, adjusting, and updating customer credit limits in accordance with company policy. \- Inbound Support & Guidance: Handling incoming calls and emails from Centers, Sales teams, and customers regarding credit issues, and explaining payment conditions required to unblock accounts. \- Dispute & Litigation Management: Identifying reasons for payment issues, coordinating with internal teams to resolve blockers, and creating, escalating, and tracking litigation files for unresolved cases. \- Refunds : Processing customer refund requests. ### **Key Expected Achievements** * **Language & Communication Proficiency:** Fluent French to handle high-volume email workflows and answer incoming phone calls from customers and internal teams professionally. * **High Email Responsiveness:** Efficient, accurate, and timely email management to ensure fast resolution of all incoming inquiries and requests from Centers, Sales, and clients. * **Reduced Overdue Exposure:** Effective monitoring of dunning schedules to minimize high-risk aged balances and prevent overdue accumulation. * **Accurate Account Control:** Strict, timely execution of full customer account blocks and releases to protect cash flow while maintaining service continuity. * **Timely Litigation Management:** Timely creation, thorough tracking, and seamless handoff of litigation files to external collection partners and legal entities **What we’re offering:** ●        Competitive salary + performance bonus ●        Christmas, Easter & International Women’s Day bonuses ●        Life insurance coverage ●        Financial support for life-celebration events ●        7Card – sport & wellness access ●        Private medical care + 24/7 medical hotline ●        Meal tickets + canteen subsidy ●        Unlimited access to learning platforms, trainings & conferences ●        Extra vacation days based on length of service ●        Birthday day off – celebrate yourself **How we recruit:** Once you submit your application, one of our recruiters reviews it. If your profile fits our role: ●        We have a HR Screen ●        We hold assessments to evaluate your language skills and competencies ●        We meet in a face-to-face (or online, depending on the context) interview with an expert and the hiring manager **About us:** Euromaster is a wholly owned Michelin’s Group subsidiary. Our mission is to offer tires services and fast-fitting maintenance to drivers and fleets, with no compromise on safety. * For all businesses and all consumers * For all types of vehicles * Offering a full range of products and services 9500 employees and 1771 franchisee partners are committed to delivering a best-in-class experience for drivers and fleets. Our actions and interactions are driven by our core values: **Honesty, Customer Care & Expertise**