Fashion Client Engagement Intern - January 2027

**As a part of the Fashion Regional Marketing team**, you will report to the Client Engagement manager and will focus on client communication coordination, clienteling, clients services, with a specific focus on Top clients engagement. In this role you will work with the markets of the region (Switzerland, Latin America & India) on multiple topics gaining a valuable experience on project coordination and contribute to the overall success of our regional organization. **Responsibilities :** **Client Communication:** * Coordinate 1-to-many communication and liaise between the global team and regional digital team. * Share digital communication tools with markets within the region (1-to-1 communication). * Coordinate and follow-up the orders of printed communication tools and clients gifts. * Collect market feedback and share them with regional and global team. * Update and nurture the monthly marketing newsletter, to be shared with the markets of the region. * Analyse clients communication campaigns results. **Clients services** **:** * Ensure global services guideline are well shared within the region. * Coordinate the Mystery shopping waves and their results with an external agency as well as local team. * Collaborate with European team in the coordination of Chanel Customer Service. * Ensure that the information of the regional boutique pages are updated. **TOP CLIENTS ENGAGEMENT & EXPERIENCES** * Support the Top Clients Jr. Manager in the planning and roll-out of Top clients experiences, such as fashion shows and other global experiences, by coordinating with global teams and the agency to ensure the journey is coherent. * Support the maintenance and update of analytical tools such as the Top Clients Tracker * Participate in the development of internal tools (videos, trainings) to animate the markets about various topics (hospitality best practices, yearly reviews etc.) * Support the logistics of top client experiences, including invitation management, gifting, bookings, and coordination with local markets. * Ensure smooth communication with stakeholders to deliver seamless experiences. * Help collect and analyse qualitative feedback and ROI data to improve future experiences. **Qualifications:** * Currently enrolled in a Master Degree program (Business School, Specialised Master), you have a successful first international experience. * Detailed oriented and with excellent organisational abilities, you are willing to work on the set-up of new projects and ways of collaborating. * At ease with numbers, you are willing to work on experiences and communication reporting (quantitative and qualitative). * With strong communication and interpersonal skills, you appreciate to work in a multicultural team and are interested in discovering the world of Fashion and Luxury * Proficiency in Microsoft Office Suite, and open to learn new tools. **Job Conditions:** **An internship agreement is mandatory for this position and must meet the following conditions:** * The internship must be part of your study program. * The internship must be required for the completion of your degree. * The internship must be validated by the award of academic credits. **Job Information:** * Contract: Full-time internship (100%) and in-person * Start date: January 4, 2027 * Duration: 6 months * Working days: 5 days a week, Monday to Friday * Location: Geneva * **Fluent in French and English** *  A plus: Spanish, Portuguese