Field Operations Support Assistant

Our associates celebrate lives. We celebrate our associates. Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations. **JOB RESPONSIBILITIES**  * Prepares death certificates, prayer cards and related documents * Completes required permits and or certificates * Prepares and processes Veteran’s Paperwork * Prepares marker monument placement paperwork * Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules * Prepares and distributes daily schedules, reports, and documents * Receives and processes payments and contracts * Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers * Orders office supplies * Oversees the processing of installation orders to grounds and maintenance departments * Processes accounts payable transactions * Assists with the preparation of obituaries * Assists Location Management, Sales, Family Service Counselors and payroll as needed * Acts as backup to Receptionist * Greets family members and friends * Communicates client family’s needs promptly and accurately to the appropriate staff member * Conveys a sense of concern and empathy with client family members at all times * Responds to customer inquiries via telephone, internet and in person * Maintains professional and cooperative relationships with county clerk, medical examiner and physicians **MINIMUM REQUIREMENTS** **Education** * High School or equivalent **Experience** * 1 - 2 years of experience in an office clerical or customer service capacity required  * Experience working in a customer-focused and fast-paced professional environment required **Knowledge, Skills & Abilities** * Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience * MS Office Suite experience preferred * Basic mathematics skills required * Good verbal and written communication skills * Strong organizational skills and detail oriented * High level of compassion and integrity * Ability to maintain confidentiality **Compensation:** **Salary: $18.50/hr.** **Benefits:** **Part-time associates working an average 20 hours a week may be eligible for 401(k).**  **As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties: _Working around and/or handling deceased and working around families and colleagues_ Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer.** Postal Code: 91345 Category (Portal Searching): Administration and Clerical Job Location: US-CA - Mission Hills