Field Service Engineer - Diagnostics Imaging
hc1392 ge healthcare vietnam
📍 vnm07-01-ha noi-unit v1505-1506 pacific place vietnam🕐 6d ago🔗 workday
Job Description
******Job Description Summary******
===================================
You will be responsible for installation, configuration, maintenance, and repair of medical equipment, ensuring optimal performance and compliance with regulatory standards.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
**Job Description**
===================
Activities & Responsibilities
-----------------------------
* Install and configure a range of medical equipment, focusing on one modality.
* Conduct testing and calibration to ensure optimal performance.
* Train healthcare staff on operation and basic troubleshooting.
* Perform preventive maintenance and corrective operations of moderate complexity.
* Capture and maintain accurate documentation, including debriefing, parts ordering, and KPI metrics.
* Apply and coach to ensure EHS and compliance standards are met.
* Leverage customer knowledge to assist with contract and on-demand revenue growth.
* Escalate complex problems to experienced peers.
* Lead communications with customers and serve as escalation point for concerns, including installations.
* Remote fixing and equipment diagnostics
Technical Knowledge & Hard Skills
---------------------------------
* Successfully completed ECT program or foundational experience in a similar role.
* Proficient in one modality; developing knowledge in another.
* EHS champion with strong compliance mindset.
* Knowledge of Lean & Continuous Improvement principles.
* In-depth knowledge of all processes and tools related to the role.
* Trained and updated in all mandatory training.
* Strong written and verbal communication skills.
* English: Read, understand, and hold conversations.
* Skilled in using Excel, PowerPoint, and other tools to analyze service data and present findings clearly and effectively.
* Comfortable using digital tools to analyze performance data and communicate results through structured presentations.
* Capable of assisting with network setup and troubleshooting for connected medical devices, including IP configuration and basic IT coordination.
Behavior & Soft Skills
----------------------
* Embrace company cultural behaviors.
* Technical curiosity to learn and solve problems.
* Safety-first mindset.
* Collaboration and one-team approach.
* Rigor, organization, and efficient time management.
* Listening skills and composure.
* Seeking feedback and advice to grow and learn.
* Customer-focused mindset.
* Ability to adapt to change with a positive attitude.
* Coaching and mentoring potential.
******Additional Information******
==================================
**Relocation Assistance Provided:** No