Field Service Engineer - Diagnostics Imaging

hc1392 ge healthcare vietnam

📍 vnm07-01-ha noi-unit v1505-1506 pacific place vietnam🕐 6d ago🔗 workday

Job Description

******Job Description Summary****** =================================== You will be responsible for installation, configuration, maintenance, and repair of medical equipment, ensuring optimal performance and compliance with regulatory standards. GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. **Job Description** =================== Activities & Responsibilities ----------------------------- * Install and configure a range of medical equipment, focusing on one modality. * Conduct testing and calibration to ensure optimal performance. * Train healthcare staff on operation and basic troubleshooting. * Perform preventive maintenance and corrective operations of moderate complexity. * Capture and maintain accurate documentation, including debriefing, parts ordering, and KPI metrics. * Apply and coach to ensure EHS and compliance standards are met. * Leverage customer knowledge to assist with contract and on-demand revenue growth. * Escalate complex problems to experienced peers. * Lead communications with customers and serve as escalation point for concerns, including installations. * Remote fixing and equipment diagnostics Technical Knowledge & Hard Skills --------------------------------- * Successfully completed ECT program or foundational experience in a similar role. * Proficient in one modality; developing knowledge in another. * EHS champion with strong compliance mindset. * Knowledge of Lean & Continuous Improvement principles. * In-depth knowledge of all processes and tools related to the role. * Trained and updated in all mandatory training. * Strong written and verbal communication skills. * English: Read, understand, and hold conversations. * Skilled in using Excel, PowerPoint, and other tools to analyze service data and present findings clearly and effectively. * Comfortable using digital tools to analyze performance data and communicate results through structured presentations. * Capable of assisting with network setup and troubleshooting for connected medical devices, including IP configuration and basic IT coordination. Behavior & Soft Skills ---------------------- * Embrace company cultural behaviors. * Technical curiosity to learn and solve problems. * Safety-first mindset. * Collaboration and one-team approach. * Rigor, organization, and efficient time management. * Listening skills and composure. * Seeking feedback and advice to grow and learn. * Customer-focused mindset. * Ability to adapt to change with a positive attitude. * Coaching and mentoring potential. ******Additional Information****** ================================== **Relocation Assistance Provided:** No
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