Field Service Engineer

**Are you ready to take your controls expertise around the world?** At JBT Marel, what we do matters. We are a global leader in food processing technology, delivering innovative solutions that help customers improve efficiency, quality, and sustainability. To support our growing global customer base, we are looking for a highly skilled **Field Service Engineer (Controls)** to join our team in Sint-Niklaas, Belgium. In this role, you will travel internationally to install, maintain, troubleshoot, and optimize advanced automated food processing systems. You will serve as a trusted technical expert, combining strong controls knowledge with excellent customer service skills to ensure our equipment operates at peak performance. **What You'll Be Doing** As a Field Service Engineer (Controls), you will play a key role in supporting customers across the globe throughout the lifecycle of their equipment. **Key Responsibilities** * Perform troubleshooting, diagnostics, and corrective maintenance on electrical, pneumatic, and PLC-controlled systems. * Carry out preventive maintenance, equipment rebuilds, upgrades, and optimization activities. * Support equipment installations, commissioning, and start-up activities at customer sites worldwide. * Deliver technical training to customers on equipment operation, maintenance, and troubleshooting in English, French, and Dutch. * Diagnose complex automation and controls issues, identifying root causes and implementing sustainable solutions. * Follow all JBT Marel and customer health, safety, and food safety requirements, maintaining the highest standards at all times. * Document all service activities accurately, including reports, findings, recommendations, and improvement opportunities. * Identify spare parts requirements and recommend upgrades or modifications to improve equipment performance. * Build and maintain strong customer relationships, acting as a trusted technical advisor. * Collaborate closely with Technical Support, Engineering, Project Management, and Customer Care teams to ensure successful project execution and service delivery. * Provide flexible support, including weekend work and occasional emergency response activities when required. **About You** You are a customer-focused and technically driven controls engineer who enjoys solving complex problems in a fast-paced international environment. You thrive on travel, enjoy working independently, and are passionate about delivering exceptional service. **We are looking for someone who has:** * Strong troubleshooting experience with PLC-controlled machinery and industrial automation systems. * Solid knowledge of electrical and pneumatic systems. * Excellent analytical and problem-solving skills. * A proactive and hands-on approach to technical challenges. * Strong communication and interpersonal skills with the ability to build customer trust. * The ability to work independently while maintaining close collaboration with global teams. * Flexibility to travel extensively on a global basis and support customer needs outside standard working hours when required. **Education, Knowledge & Experience** * Technical qualification in Electrical Engineering, Automation, Mechatronics, Industrial Controls, or a related discipline. * Minimum 3 years of experience in a Field Service, Controls Engineering, Automation, or similar technical role. * Experience troubleshooting PLC-based systems and industrial automation equipment. * Ability to read and interpret electrical schematics, wiring diagrams, pneumatic drawings, and technical documentation. * Experience working in food processing, manufacturing, packaging, or industrial machinery environments is advantageous. * Fluent in **English and Dutch**, both written and spoken. A basic level of **French** is required too. * Valid driver's license and passport with the ability to travel internationally. **What We Offer** * A challenging and rewarding global role with extensive international exposure. * Opportunities to work with advanced food processing and automation technologies. * Ongoing technical and professional development opportunities. * A collaborative and supportive international team environment. * Competitive salary and benefits package. * Company vehicle, laptop, mobile phone, and travel-related expenses. * Career growth opportunities within a global industry leader. **Commitment to Safety** At JBT Marel, safety is our highest priority. As a member of our team, you are expected to actively contribute to our safety culture, follow all company policies and procedures, and help ensure a safe working environment for colleagues, customers, and partners. **JBT Marel Vision & Values** In partnership with our customers, we are transforming the way food is processed. Our vision is of a world where quality food is produced sustainably and affordably. Our core values are: **Unity | Innovation | Excellence** **Interested?** If you are passionate about automation, controls, and international customer support, and you are looking to join a global technology leader, we would love to hear from you. 🌐 Learn more about JBT Marel at [www.jbtmarel.com](http://www.jbtmarel.com) 🔗 Follow us on LinkedIn: JBT Marel Join us and help shape the future of food processing technology. #LI-CM1 #LI-REMOTE