Field Service Technician

**Job Summary** Responsible for providing professional and consistent field services to Customers, Contractors, and Distributors to include end-user training, on-site processor calibrations, and minor repairs for all polyethylene fusion products and procedures. **Essential Duties & Responsibilities:**      * Works closely with Regional Sales, Product Managers, and Training Coordinator to ensure all service requests are obtained and properly completed. * Performs GF processor calibrations, and minor repairs on-site * Inspects GF tools on-site to verify they are still functioning as intended * Schedules, delivers and tracks contractor, distributor and end user training sessions consistent with established Georg Fischer Piping Systems protocols ensuring all participants are tested and credentialed. * Prepares monthly reports outlining the completed training sessions and works with Training Administrator to organize and maintain logs of personnel trained. * Maintains and enhances customer relationships as established by Regional Sales Managers and other GF Personnel * Proactively seeks additional sales opportunities while on the job site * Works with Product Managers to optimize training programs * Monitors competitive activity and report finding to RSD and affected Product Manager * Recommends product enhancements or changes based upon market feedback and increase sales potential * Coordinates activities with Sales Channel representatives (agents, systems integrators, etc) * Works closely with associates on the sales team covering the site where training will be conducted * Completes work accurately and on time manage travel in a cost-effective manner * Other duties as assigned. _Required Skills/Abilities:_ ---------------------------- * Performs all operations according to prescribed safety principles. * Ability to work with and preserve confidential information. * Acts as Company representative at other company locations, or at other companies. * Presents a professional appearance as well as presents a professional attitude with customers, distributors, vendors and other company personnel. * Presents professional communication skills – verbal, written, e-mails. _Education and Experience:_ --------------------------- * 7+ years of experience in skilled trades, or training associated with the installation of plastic piping systems (Solvent welding, and fusion jointing).  * Team leadership or management experience a plus * Professional presentation skills in varied settings (classroom, construction trailer, hands-on) * Proficient verbal and written communication skills required, multiple languages a plus.  * Proficient personal computer skills; familiar with Microsoft Office a plus. * Passing of Company post-employment physical as well as controlled substance testing and background and security checks, as required. * In-depth knowledge of Company products and services offered, preferred _Working Conditions / Physical Requirements:_ --------------------------------------------- * Remote position. * Up to 75% of domestic travel required. Please submit your application via the ‘Apply’ button.