Field Service Technician

The successful candidate will be responsible for the service, maintenance, installation, and support of JBT Marel equipment at customer sites to ensure optimal performance and customer satisfaction. **Key Responsibilities:** * ### Perform servicing and maintenance of JBT Marel equipment at customer sites, including remote locations where required (e.g., Zimbabwe, Eswatini, Durban, and other regions). * ### Ensure all machinery is clean, calibrated, and operating in accordance with JBT Marel performance standards. * ### Work closely with the Technical Service Manager and Sales Department to maintain effective communication between customer sites and the JBT Marel Head Office. * ### Advise the Technical Service Manager of all parts, tooling, and equipment requirements at customer locations. * ### Assist with and perform equipment overhauls under the guidance of the Technical Service Manager to ensure compliance with JBT Marel and customer standards. * ### Support field testing and performance evaluations of equipment. * ### Service and maintain a variety of JBT Marel equipment as required. * ### Diagnose technical faults and equipment failures, identify root causes, and implement effective corrective actions. * ### Assist with the installation, commissioning, and start-up of new JBT Marel equipment. * ### Maintain a professional relationship with customers and uphold JBT Marel's reputation for service excellence. **Key Competencies:** * Strong technical troubleshooting and problem-solving skills. * Ability to work independently with minimal supervision. * Effective communication and customer service skills. * Good planning and organizational abilities. * Willingness to travel extensively and work at customer sites as required. * Ability to work under pressure and meet deadlines. **Knowledge and Skills:** * Minimum 3 years mechanical and basic electrical experience. * Certificate / Diploma in Mechanical engineering. * Pneumatic skills. * Hydraulic skills. * Calibration skills. * Instrumentation Reading ability.