Field Supervisor

**Primary Location** ==================== VIC - Melbourne - 655 Collins St **Job Description Summary** =========================== Field Supervisor **About the Role** ================== **WHY JOIN US – We take the lead!** Service Stream is delivering a high-profile telecommunication agreement, and we need top talent to keep things running at the highest standard. If you’re a hands-on leader who knows the industry, thrives in the field, and wants to drive quality, safety, and efficiency—we want to hear from you! As a Field Supervisor, your work boots will get a workout. We’d love you to be on the field 90% of the time, engaging with your teams of technicians, ensuring the successful delivery of nbn services. From coaching and mentoring crews to ensuring top-tier safety and quality standards, you’ll play a key role in keeping Australia connected. **Location:** Melbourne, VIC **Position:**  Permanent Full-Time **Benefits:** Company Vehicle + Laptop + Phone provided; Leadership development program to enhance your skills and career. **What you’ll be doing:** * Train, mentor, and manage technicians to ensure top-tier service delivery. * Support new technicians, setting them up for success. * Coordinate work, technicians, and equipment to meet KPIs and operational targets. * Work closely with stakeholders to ensure quality service and customer satisfaction. * Be the go-to person for resolving on-site issues and client escalations. * Conduct audits, track KPIs, and drive continuous improvement in technician performance. * Lead toolbox talks and ensure strict adherence to health & safety protocols. **Who are we looking for:** * A people leader with experience in civil or telco field work. * Proven leadership skills in managing field crews to deliver quality work. * You are someone who can think on your feet and keep jobs running smoothly. * A safety-first mindset who drives a strong safety culture in the field. * Your certifications in supervising ACM removal and Cert 3 in Civil/Telecommunications will be highly regarded. * Valid driver’s licence **What you will get when you work with us:** * Company vehicle, laptop, phone provided – you’ve got all the tools to set you up for success. * Manage high-performance team and constantly keep you challenged! * Great culture and a team that’s got your back. We reward our people and make them feel valued. * Other employee benefits including employee discounts across hundreds of businesses such as Woolworths, AirBnb, JB Hi-Fi, Bupa Health care and Specsavers; novated leasing; salary sacrifice; optional purchased leave; and more. **About Us** _Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries. **We keep communities connected.**_    We celebrate diversity at Service Stream and welcome applications from people who identify as Aboriginal and/or Torres Strait Islander, people with a disability or neurodivergence, and those from LGBTIQA+, Veteran or other diverse groups. _Service Stream does not accept any unsolicited resume referrals from external Recruitment or Labour Hire Companies._ Job Description **Department** ============== Field Services **How to Apply** ================ If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.