Financial Clearance Team Member I

We are so glad you are interested in joining Sutter Health! **Organization:** S3-Sutter Shared Services-Utah **Position Overview:** Serves as the pre-service point of contact for patients to obtain all necessary information to pre-register and financially clear patients prior to day of service delivery. Handles non-clinical referrals and authorization coordination and unbilled account follow-up. Enhances the patient experience throughout all patient interactions by serving as the customer service point of contact by demonstrating knowledge of Sutter's Health system and service offerings. **Job Description**: **EDUCATION:** * HS Diploma or General Education Diploma (GED) **SKILLS AND KNOWLEDGE:** * Working knowledge of medical and insurance terminology. * Working knowledge of applicable Federal, State, and local laws and regulations. * Time management skills and the ability to manage frequent telephone patient contacts while effective maintaining and documenting data in the patient registration systems. * Ability to utilize multiple modes of communication (e.g. phone, fax, patient portal, e-mail, physician portal, mail, etc.) in a professional, accurate, efficient and courteous manner. * Ability to work in multiple computer systems, such as patient registration/accounting systems, document imaging, scanning, payment posting, proprietary payer websites and data quality monitoring, both accurately and efficiently. * Strong data entry skills. * Verbal and written communication and active listening skills. * Interpersonal skills necessary in dealing with internal and external customers. * Accuracy and attentiveness to detail. * Ability to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles. * Ability to work with and maintain confidential information. **Job Shift:** Days **Schedule:** Full Time **Shift Hours:** 8 **Days of the Week:** Monday - Friday **Weekend Requirements:** None **Benefits:** Yes **Unions:** No **Position Status:** Non-Exempt **Weekly Hours:** 40 **Employee Status:** Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $21.04 to $29.45 / hour. B State Pay Range Pay Range is $22.96 to $32.13 / hour. A State Pay Range Pay Range is $25.25 to $35.34 / hour. _The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package._