Financial Coordinator 2

**Find your calling at Mercy!** =============================== 💼 Financial Coordinator JFK Clinic at Mercy St. Louis Full-Time | Days | Monday-Friday No Nights • No Weekends • No Holidays Are you an experienced healthcare billing professional looking for a rewarding role with work-life balance? Join the dedicated team at Mercy St. Louis JFK Clinic as a Financial Coordinator and play a vital role in supporting patients, providers, and the financial health of our practice. This position is ideal for someone who enjoys problem-solving, working with insurance companies, managing accounts receivable, and helping patients navigate the financial side of their healthcare experience. 🌟 Why You'll Love This Opportunity ✅ Weekday schedule with no nights or weekends ✅ Collaborative, patient-focused clinic environment ✅ Opportunity to make a direct impact on patient care and satisfaction ✅ Work alongside experienced physicians and healthcare professionals ✅ Stable healthcare career with a respected healthcare organization **Position Details:** ===================== What You'll Do -------------- ### 💰 Accounts Receivable & Patient Financial Services * Manage accounts receivable processes, including payment posting and bank deposits * Assist patients with financial arrangements and payment options * Monitor patient and insurance account accuracy and timeliness * Follow up on unpaid insurance claims and outstanding balances * Work insurance denials and resolve reimbursement issues * Manage delinquent patient accounts and perform collection outreach * Recommend account adjustments, credits, refunds, and write-offs when appropriate * Identify accounts that require collection agency placement ### 🏥 Insurance & Billing Coordination * Maintain knowledge of insurance contracts, regulations, and reimbursement guidelines * Monitor insurance changes and communicate updates to leadership and staff * Assist with identifying and resolving insurance-related concerns * Answer patient billing questions and provide exceptional customer service * Work billing and reimbursement queues regularly * Perform coding and charge entry duties as applicable ### 📊 Reporting & Administrative Support * Maintain accurate patient demographic information * Assist with end-of-day financial procedures * Prepare monthly practice and financial reports * Provide administrative support to clinic staff and leadership * Collaborate with physicians, staff, patients, and insurance representatives to ensure efficient clinic operations ### 📞 General Office Responsibilities * Cross-train and assist with reception and scheduling functions as needed * Order office supplies and maintain inventory * Support a positive, team-oriented office environment Qualifications -------------- ### Required * High School Diploma or equivalent * Minimum of **two (2) years of physician billing experience** * Strong understanding of claims processing and insurance regulations * Excellent attention to detail and accuracy * Strong organizational and time-management skills * Effective verbal and written communication skills * Proficiency with computer systems and practice management software ### Preferred * Experience with accounts receivable management * Insurance follow-up and denial resolution experience * Medical coding and charge entry experience * Previous experience working in a physician practice setting Who Will Be Successful in This Role? ------------------------------------ We're looking for someone who is: * Detail-oriented and highly organized * Comfortable working independently * Customer-service focused * Skilled at navigating insurance and reimbursement processes * A collaborative team player who enjoys supporting both patients and coworkers ❤️ Why Mercy? ------------- At Mercy, we believe healthcare is more than a career—it's a calling. Our mission is built on compassion, excellence, and service. We are committed to creating an environment where coworkers feel valued, supported, and empowered to make a difference every day. **Join Mercy St. Louis and help ensure our patients receive outstanding care and exceptional service from the moment they walk through our doors.** ### Apply today and become part of a team that brings healing, hope, and compassion to our community. 🌟 **Why Mercy?** ============== From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.