Food Runner Cowboys Bar & Grill Ft
legends hospitality
📍 thackerville oklahoma winstar world casino united states🕐 1mo ago🔗 workday
Job Description
**THE ROLE**
The primary responsibility of a Runner is to deliver food from the kitchen to guests as quickly and efficiently as possible to ensure great guest experiences.
**ESSENTIAL FUNCTIONS**
* Deliver food and beverages from kitchen to guests in a timely and organized manner utilizing key information on kitchen tickets including table and seat numbers.
* Lead communication between the servers and culinary team.
* Read kitchen tickets to ensure quality and accuracy of all orders.
* Monitor and observe guests dining experience - Ensure guests are satisfied with the food and service – check with customers to make sure they have everything they need each time you arrive at a table.
* Respond appropriately to guest requests. Communicate guest requests to server immediately.
* Responsible for the overall cleanliness of the restaurant and service areas.
* Assist bussers as needed with clearing tables, especially with large parties and during peak periods.
* Provide guidance to guests including dining options and general attraction information.
* Perform general cleaning tasks to adhere to health and safety standards.
* Complete other duties as assigned by supervisor.
**QUALIFICATIONS**
* Must have a high school diploma.
* **Has been working in the food and beverage industry as a busser or food runner for at least one year.**
* Must have the ability to skillfully carry three entrée plates at the same time for long distances up to 150 ft.
* Ability to retain and recite menu details.
* Have an understanding of the expo process in a fine dining restaurant.
* Must have excellent knowledge of food and beverage preparations, table settings, service standards, guest relations and etiquette.
* Must be able to succeed in a face paced environment.
* Must maintain personal hygiene and a well-groomed appearance standards.
* Ability to work independently or in a team setting during set up and execution of service.
* Willingness and drive to exceed the guest expectations.
* Ability to effectively listen and take direction from supervisor.
* Ability to work under pressure while maintaining a smile.
* Ability to transport up to 50lbs on a continuous basis.
* Ability to be standing and walking for long periods of time.
* Must be able to read kitchen tickets and understand seat number, table numbers and course breakdowns.
* Ability to work long hours and flexible shifts including: mornings, nights, weekends and holidays
_Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information._