Foundation Room Security

Job Summary: **The Role:** * Maintain the safety and security of all staff, artists, vendors and guests. Create and maintain a positive and uplifting experience for diverse groups of individuals. **Responsibilities:** * Ability to give proper recognition to Foundation Members, Live Nation Executives and VIP’s to instill appreciation for their membership and patronage * Serve as a resource of information for all Members regarding their experience within both the Foundation Room and House of Blues * Provide assistance to Members regarding the timing of their reservation * Provide assistance to all positions and communicate effectively with others to enhance members experience * Maintain contact with Manager, Chef, Bartender, and Server regarding the arrival of Members * Constant observation of Lounge area and Podium to uphold the ambiance of the Room * Articulate vocabulary with the ability to adapt and socialize with current audience * Exemplary and professional grooming standards * Ability to anticipate guests’ needs * Ensure guest safety through proactive personal interaction and removing hazards in the area of responsibility * Prevent and resolve altercations among guests * Lead guests and other employees in emergency evacuation procedures and provide assistance * Maintain control by circulating through your work area throughout the shift * Check identification of any guest who appears to be under 30 years of age who is drinking alcoholic beverages inside the venue * Ensure that no weapons or harmful items enter the venue by inspecting every guest with a metal detector or pat-down search * Enforce House policy regarding photos/videos/recording devices * Safeguard against theft and property damage * Communicate clearly using radios, hand signals and flashlights. Remain in constant contact throughout the shift * Set up area before opening (stanchions, table configuring, etc.) * Keep interior and exterior of the venue clear and safe, cleaning spills and removing food, trash or other obstacles, before, during and after the shift * Attend pre-shift meeting conducted by Manager on Duty prior to start of each shift **Qualifications:** **_Required:_** * CA Food Handlers Card * Current Guard Card or PSO Card * Proof of Completion – 8 or 16 hour certification course * Proof of completion – 2 hour BSIS annual recertification course If guard card is greater than 1 year old. * Flexible schedule and ability to work late hours * 3 years work experience interacting with people in a positive environment * Read, write and speak English fluently * Must be able to lift or move up to 25 lbs using proper lifting techniques * High School Diploma or equivalent * Working knowledge of high end restaurant operations, seating procedures, guest relations, problem solving * Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills * Ability to diffuse possibly volatile situations with tact and diplomacy * Tolerance of all cultures, music and art forms **_Preferred:_** * Bi-lingual * Cash handling experience * Experience recognizing valid ID’s * Experience in a live music environment * Self defense training * Experience using metal detection equipment **Physical Demands/Working Environment:** * Working environment is fast-paced, often loud and stressful * Position requires extended periods of prolonged standing and working on your feet both indoors and outdoors * Must be able to lift or move up to 25 lbs using proper lifting techniques \---------- The expected compensation for this position is: $16.90 USD Hourly _\*\* Pay is based on a number of factors including market location, qualifications, skills, and experience._ Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.