Founder S Associate

### About the Role We're a fast-growing, AI-native B2B SaaS startup building intelligent customer support tooling for technical teams — think automated complex ticket resolution, AI copilot for agents, and deep integrations with tools like Zendesk, Jira, and Slack. Our small but high-conviction team (under 15 people) is looking for a **Founder's Associate (GTM/Sales)** to sit at the very front of our go-to-market motion. You'll work directly alongside the CEO, helping shape and execute our GTM strategy from the ground up. This is a high-ownership, high-impact role — not a support role. If you love the thrill of early outbound, sharp discovery conversations, and building AI-native sales processes, this is for you. **On-site in Munich, Germany is required.** Visa sponsorship is not available. ### What You'll Do * Own frontline outreach — craft smart outbound campaigns and reach out to the right prospects via email, LinkedIn, and phone to book discovery calls. * Generate and qualify lead lists; identify and prioritise high-potential accounts. * Lead and participate in discovery calls, establish shared communication channels, and guide qualified leads into the trial experience. * Experiment with new growth and outbound channels, taking full ownership of what you test. * Track every step of the pipeline meticulously and continuously improve conversion rates. * Leverage AI tools to the maximum extent across all responsibilities — and help build genuinely AI-native internal workflows alongside the team. * Partner closely with the CEO to iterate on GTM strategy based on real market signals. ### What We're Looking For **Must-haves (dealbreakers if missing):** * **Native-level fluency in German** — non-negotiable for this role. * Hands-on experience with CRM tools and outbound sales workflows, including accurate pipeline tracking and reporting. * Proven experience crafting and executing outbound campaigns (email, LinkedIn, cold calls) and leading discovery calls. * Experience with GTM strategy development and execution in a startup environment. * Located in Munich or genuinely willing to relocate; fully on-site role. * Strong ownership mindset — you take responsibility for your work and its outcomes. * Comfort using AI and LLMs in day-to-day workflows; you don't just dabble, you actively explore what's possible. * Thrives in small, high-accountability teams where everyone wears multiple hats. **Nice to have:** * Experience at a B2B SaaS, AI, or customer support software company (e.g. Intercom, Freshworks, Zendesk, Gorgias, or similar). * Track record of impressive results — from past roles or even side projects — that you're excited to talk about. * A habit of continuously pushing to improve your work and its impact. ### Location & Work Arrangement * **Location:** Munich, Germany (on-site) * **Remote:** Not available for this role * **Visa sponsorship:** Not available Find [Jobs in Germany](https://www.arbeitnow.com) on Arbeitnow