Founding Forward Deployed Engineer

### About the Role A fast-growing, Y Combinator–backed startup is building AI agents for the short-haul trucking and industrial logistics space — a massive market that still largely runs on spreadsheets and manual planning. With strong month-over-month revenue growth and a rapidly expanding US customer base, the team is hiring its **first technical hire on the ground in the US**: a Founding Forward Deployed Engineer who will own the full technical success of US customers from day one. This is a high-impact, front-line role at the intersection of engineering, customer success, and product. You'll be the technical face of the company to US customers — embedded in their operations, solving real problems, and feeding critical insights back to the core product team. ### What You'll Do * Own end-to-end technical deployments for US customers, from onboarding through to long-term success * Integrate the AI scheduling platform with customers' existing job management systems, GPS tools, and operational workflows * Act as the primary technical point of contact for US customers, diagnosing and resolving issues quickly * Work closely with the product and engineering teams to translate customer feedback and field learnings into product improvements * Build repeatable deployment playbooks, integration patterns, and technical documentation to scale the US go-to-market motion * Identify and surface expansion opportunities within existing accounts * Travel to customer sites as needed to support hands-on deployments and build strong relationships with operations and planning teams ### What We're Looking For ### Required * 3–10+ years of experience in a forward deployed engineering, solutions engineering, technical customer success, or similar customer-facing technical role * Strong software engineering fundamentals — comfortable reading, writing, and debugging code across a modern stack * Experience integrating SaaS products with third-party systems (APIs, webhooks, data pipelines, etc.) * Excellent communication skills — able to translate complex technical concepts for non-technical operations teams * Self-starter mentality with the ability to operate independently in an early-stage, fast-moving environment * Based in or willing to relocate to Austin, TX ### Nice to Have * Background in logistics, fleet management, waste management, or industrial operations * Experience at an early-stage startup or as a first/founding hire in a technical go-to-market role * Familiarity with AI/ML-powered products or route optimization tools * Experience working with GPS telematics or job management platforms ### Compensation & Benefits * **Salary:** $110,000 – $135,000 USD annually * ### Founding-team equity participation * High-ownership role with direct influence on product, culture, and US market strategy _Visa sponsorship is not available for this role._ ### Location This is an **on-site role based in Austin, TX**. Some travel to customer sites across the US should be expected. Originally posted on [Himalayas](https://himalayas.app)