Full Stack AI Engineer

This is the first software engineering hire at Otonomee and a key role in building the company’s AI capability and platform. You will report to the CTO, with a dotted line to the Product Builder.  You will design, build, and ship AI-powered applications end-to-end — spanning backend, data, APIs, and lightweight UI — while establishing the foundation of the Enterprise AI Platform on Azure.  In the early phase, this role is highly hands-on. You will turn ambiguous business problems across multiple teams into working solutions using AI-native development tools. As the team grows, the role will evolve toward platform architecture, integrations, and technical leadership.    Why This Role  This is an early and high-impact founding engineering role in a company building its AI platform from the ground up. You will take ownership of how AI applications are designed, built, deployed, and scaled across a real CX client environment.  You will work hands-on across the full stack — from backend and data to APIs and lightweight UI — shipping production-ready AI solutions end-to-end. With direct exposure to leadership, you will play a key role in shaping the technical foundation of the business while owning delivery from concept to production in a fast-moving, AI-native environment. What You\`ll Be Doing AI Application Development  * Build and ship end-to-end AI applications (backend, data, APIs, UI) * Turn ambiguous problems into working software quickly * Use AI-native tools to accelerate delivery * Apply key AI patterns (RAG, agents, prompt engineering, evaluation) Platform & Infrastructure  * Build and scale the AI Platform on Azure (multi-region) * Own core components: APIM, identity, networking, observability, data * Establish CI/CD,IaC, testing, and deployment standards Integrations  * Integrate with internal and third-party systems (CRM, CX platforms) * Work with tools like Zendesk, Genesys, Intercom, Microsoft 365 * Build APIs, webhooks, and event-driven systems Security & Compliance  * Embed GDPR, ISO 27001, SOC 2 (and others) into the platform * Partner with Security/GRC on data protection and accesscontrol Collaboration & Operations  * Partner with Product on roadmap and build-vs-buy decisions * Document systems, architecture, and processes * Monitor production systems and improve performance, cost, and reliability About You   Engineering & AI  * Proven experience shipping full-stack applications end-to-end * Hands-on with AI/LLMs (e.g. Azure OpenAI, OpenAI, Anthropic) * Experience with RAG, vector databases, and agent-based systems * Confident using AI-native dev tools to accelerate delivery Technical  * Strong backend skills (Python, C#/.NET, or Node.js) * Working frontend capability (React, Next.js, or similar) * Experience with Azure and cloud architecture * Familiar withIaCand CI/CD pipelines Systems & Scale  * Experience integrating SaaS platforms via APIs/events * Understanding of production systems and reliability * Working knowledge of security and compliance frameworks Mindset & Communication  * Comfortable as a founding engineer in an early-stage environment * Strong product thinking and problem-solving ability * Clear communicator across technical and non-technical audiences * Self-sufficient, proactive, and effective in remote teams The following are desirable but not required:  * Experience with CX platforms (Zendesk, Intercom, Genesys) * Startup/scale-up experience * Experience building internal platforms or tools * Exposure to compliance-heavy environments * Fully Remote work based in Ireland * A competitive salary * Benefits * Equipment provided * Home office allowance  * Online Gym and Wellbeing Studio * The opportunity for professional growth * Fun company events and team outings * Autonomy and Responsibility OTO1