General Manager

_We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow._ At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable leader to join our team as a General Manager in our Ground Handling Department_._ The primary responsibility of the position is to manage the operational activities of the station in accordance with established policies and procedures. The General Manager manages a staff with varied duties to include Shift Managers, Supervisors, and Agents. The successful candidate will have proven success as a team leader with the ability to preplan manpower and equipment. This position will report to the Regional Manager, Ground Handling.  **Essential Duties:** * Oversee station labor relations, operations efficiencies, maintenance, facilities, and safety and security * Keep company goals and customer expectations in mind when overseeing daily operations * Coach and provide career development to the staff * Correct non-compliant behavior and impose disciplinary action as required * Understand the corporate culture, policies, and goals, and take measures to implement these into daily work routines * Manage a staff with varied duties to include Shift Managers, Supervisors, and Agents * Administrative duties include daily/weekly/monthly reports * Responsible for staff scheduling to include work assignments/rotations, employee breaks, overtime assignment, and back up for absent employees * Conduct employee performance reviews **Job Qualifications and Competencies:** * Proven success as a Team Leader with ability to preplan manpower and equipment * Ability to work independently, set and meet own deadlines * Ability to work well with all levels of management and support staff * Able to defuse conflicts among team members * Familiarity with Microsoft Office Suite * Prior experience with internal controls processes for accountable items **Preferred Qualifications:** * Two (2) years supervisory experience, in both Operations and Customer Care * Working knowledge of Airport Operations Area environment * Extensive knowledge of QIK, Sabre & Internal Controls Manual (ICM) * Bachelor’s Degree in Aviation, Business, or related field **Work Environment:** * Standard office environment, use of telephones, computers, and other office equipment * Airport ramp environment, subject to varied weather conditions and elevated noise levels * All shifts including weekends, nights, holidays and/or irregular shifts * Some travel may be required **Physical Requirements:** * Occasional lifting up to 25 pounds The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed. _Employment is contingent upon a valid driver’s license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age._ Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network.  Medical and dental available. **Starting Rate:** $72,000.00/Annual Salary _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. ​_ _I__n addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria._ Job Application Deadline: August 12, 2026 ### Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.