Generalist Human Resources Idn

**CORE WORK ACTIVITIES** **Administration** * Maintain confidentiality and security of employee and property records, files, and information. * Answer and action phone calls, record and deliver messages where appropriate. * Create and maintain filing systems. * Create and type office correspondence using the computer. * Ensure accurate maintenance of all employee records and files (e.g., interview documents, reference checks, applicant documentation, department Orientation checklist). **Assists Management** * Assist management in screening resumes, conducting interviews, and selecting new hourly hires using selection tools and systems. * Produces monthly employee reports for site management. * Support site management and leadership with handling and resolving Human Resources issues and special projects as required. **Hiring and Onboarding - New Employees** * Conduct interviews and support line managers through the recruiting process. * Administers and maintains relevant HR systems throughout the process. * Create a new employee personnel file. * Supporting new employees with the required paperwork and conducting Day 1 Orientation sessions. **Employee Relations** * Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies, and guidelines. * Support line managers with employee relations issues, conduct investigations, and escalate to Human Resources management as required. * Inform Human Resources management of issues related to employee relations at the property. * Support line managers and Human Resources management with engagement initiatives, including the coordination of recognition programs and training initiatives.   **Policies and Procedures** * Follow company and department policies and procedures and support the team to do likewise. * Protect the privacy and security of guests and coworkers. * Maintain confidentiality of proprietary materials and information. * Ensure uniform, nametags, and personal appearance are clean, hygienic, professional, and in compliance with company policies and procedures. * Perform other reasonable job duties as requested by Supervisors. **Communication** * Speak to guests and co-workers using clear, appropriate, and professional language. * Talk with and listen to other employees to effectively exchange information. * Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the caller's name, transferring calls to the appropriate person/department, requesting permission before placing the caller on hold, taking, and relaying messages, and allowing the caller to end the call. * Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property. * Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness. **Quality Assurance/Quality Improvement** * Support the business by meeting expectations and standards. * Comply with quality assurance expectations and standards. **Working with Others** * Support all co-workers and treat them with dignity and respect. * Develop and maintain positive and productive working relationships with other employees and departments. * Actively listen to and consider the concerns of other employees, responding appropriately and effectively. * Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. * Partner with and assist others to promote an environment of teamwork and achieve common goals. **Safety and Security** * Report works related accidents, or other injuries immediately upon occurrence to the manager/supervisor. * Secure employee data in accordance with data protection guidelines. **Physical Tasks** * Enter and locate work-related information using computers and/or point-of-sale systems. * Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. #imvwap Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.