German Registered Nurse

**Registered Nurse (Germany) – Remote** **About Us** **Think Global - Expect Amazing!** **TalentWorldGroup is a revolutionary multilingual Contact Center. We are a truly people-focused company on a mission to reinvent professional home-based working and build the Workplace of the Future.** **Position Overview** **We are currently qualifying candidates for an upcoming remote Registered Nurse project scheduled to start at the end of Summer / beginning of Fall.** **We are seeking Registered Nurses located in Germany with an active German RN license to support one of our premium international clients in the medical field. This is a fully remote, work-from-home opportunity where you will provide professional support to patients and healthcare professionals following a comprehensive paid training program.** **Key Responsibilities** * **Resolve customer inquiries, complaints, and requests, including technical or clinical information while working within a defined scope of practice.** * **Serve as a telecare clinical contact for patients, clinical staff, and internal team members.** * **Support escalations from the Level 1 Technical Services team when required.** * **Follow all environmental, health, and safety procedures and company policies.** * **Act as a liaison between customers, TalentWorldGroup, and the client.** * **Help maintain the accuracy of online knowledge bases, troubleshooting guides, and reference materials.** * **Identify opportunities to improve customer experience, equipment reliability, and treatment quality.** * **Complete scheduled and unscheduled outbound calls to telecare patients and clinical collaborators.** * **Receive inbound calls from telecare patients and clinical collaborators.** * **Analyze treatment data and identify clinical, user, or product-related trends.** * **Document all interactions accurately and share relevant information with appropriate stakeholders.** **Training Program** * **8 weeks of paid remote training** * **Covers technical support, systems, and treatment analysis.** * **Training Schedule: Monday to Friday, 4:00 PM – 10:00 PM CEST (6 hours training)- For six weeks with a two weeks nesting period** **Working Schedule** * **Operating Hours: Monday to Friday, between 9:00 AM and 6:00 PM CET** * **Expected workload: Approximately 2 hours per day** * **Fully remote from Germany** **Compensation** * **€26/hour during training** * **€28/hour after successful completion of training** **Requirements** * **Currently living in Germany** * **Active Registered Nurse (RN) license issued in Germany** * **Nursing degree (BSc or equivalent nursing diploma)** * **Excellent verbal and written communication skills in German and English** * **2–4 years of customer service or contact center experience is preferred but not required** * **Experience with dialysis therapy is an advantage but not mandatory** **Technical Requirements** * **Broadband internet connection (Ethernet/LAN, minimum 50 Mbps)** * **Intel Core i5 / AMD Ryzen 5 or higher** * **16 GB RAM** * **120 GB SSD** * **Wired USB headset** * **Windows 11 or later** **Why Join TalentWorldGroup?** * **100% remote work from home** * **Competitive hourly compensation** * **Paid training** * **Long-term freelance cooperation** * **Career development opportunities** * **Performance-based gamification program, including bonus opportunities and paid leave hours** **Recruitment Process** **We have already started qualifying candidates for this project. As training places are limited and the project is expected to begin at the end of Summer / beginning of Fall, we encourage interested Registered Nurses to apply as early as possible to complete the qualification process.** Originally posted on [Himalayas](https://himalayas.app)