Global Head of Source to Value

**Main purpose of the Job** The Global Head of Source-to-Value (S2V) is a critical leadership role at the heart of Opella’s Global Business Services (GBS) transformation. This position is accountable for leading the global S2V organization end-to-end, driving simplification, performance, and innovation across procurement, purchasing, and payables processes. The mandate goes beyond operational excellence: the role is a transformation leader tasked with addressing current pain points—particularly PR/PO complexity—while elevating S2V to a **best-in-class, user-centric, and AI-enabled function** contributing directly to cost optimization and working capital improvement. ·      High visibility with direct exposure to senior leadership and ExCo ·      Opportunity to lead a full-scale transformation (people, processes, tools, AI) ·      Ability to reshape critical global processes at scale ·      Direct impact on performance, cost base, and working capital ·      A pivotal role at the core of Opella’s transformation journey This role will be a member of the GBS leadership team. **Key Accountabilities** ###  **Strategy & Transformation Leadership** * Define and execute a **bold S2V transformation roadmap**, aligned with Opella’s GBS and business priorities * Simplify and redesign end-to-end S2V processes to eliminate complexity and improve business usability * Lead the evolution of the Target Operating Model (TOM) and Core Model, including **COM model transformation and expanded contracting scope** * Ensure S2V becomes a **benchmark function in terms of efficiency, digitalization, and business value creation** ### **End-to-End Process Simplification & User Experience** * Drive radical simplification of PR/PO processes and broader S2V flows * Embed a **user-first design approach** to enhance experience, adoption, and compliance * Standardize processes globally while ensuring flexibility for business needs * Leverage digital and automation opportunities to streamline workflows and reduce friction ### **AI-Driven Process Reinvention** * Go beyond incremental improvements by **leveraging AI to redesign S2V processes end-to-end** * Partner with Digital teams to embed AI in core operations (procurement, AP, contracting, helpdesk) * Identify and scale high-value use cases delivering measurable impact (productivity, cycle times, accuracy) ### **Performance, Cost & Working Capital Optimization** * Drive best-in-class performance across S2V KPIs (e.g., pay-on-time, cycle times, compliance, spend visibility) * Deliver **sustainable cost optimization**, including efficient BPO footprint and resource allocation * Actively contribute to **working capital improvement** through enhanced payables management and process discipline * Implement robust governance and benchmarking frameworks to continuously improve performance ### **Leadership, Team Engagement & Change Management** * Lead and inspire a global S2V organization (~60+ FTEs across 40+ countries +~100 in BPO) * Rebuild **trust, engagement, and performance** within a team undergoing transformation * Drive organizational redesign where needed to support future ambition * Foster a **collaborative, high-energy, and non-divisive culture**, aligned with #OneTeamSpirit **Stakeholder Management & Executive Exposure** * Act as a trusted partner to senior stakeholders, including ExCo members and key functions (Procurement, Finance, Digital, Legal, Supply Chain) * Manage complex stakeholder environments and lead through **crisis or high-pressure situations** * Ensure strong alignment between GBS, Business, Procurement, and Digital priorities **BPO & Ecosystem Management** * Own the global relationship with Business Process Outsourcing partners, ensuring performance, value, and scalability * Optimize sourcing strategy between in-house and outsourced activities * Ensure delivery excellence in line with SLAs and contractual commitments **Expected Skills** ------------------- * 20+ years of experience, including senior leadership roles in S2P / Procurement / GBS environments * Proven track record leading large-scale transformations and complex global organizations * Strong expertise across end-to-end S2V processes and supporting technologies * Deep understanding of GBS models and cross-functional operations * Very good program and project leadership skills with a strong track record of executional excellence: moving with fast lead-time from idea to action * Ability to think strategically, take a helicopter view and develop a compelling vision, but also be able to dive deep into operational problems when required – focus on impact and results * Ability to decide even under high pressure and inspire the team to keep up with the fast-changing environment during transition * **Hands-on transformation leader** capable of simplifying complexity and delivering tangible results * Demonstrated ability to **lead in crisis contexts** and manage senior stakeholder expectations * Strong change leadership skills with experience rebuilding engagement and team dynamics * High level of **energy, resilience, and adaptability** in fast-paced environments * Collaborative mindset with the ability to **break silos and drive enterprise-wide alignment** * User-obsessed approach to process and service design * AI-first thinking with ability to translate innovation into operational reality * Results-driven with strong focus on value creation (cost, efficiency, working capital) * Positive, inclusive, and non-divisive leadership style * Fluent in English #LI-HYBRID