Global Sustainability Customer Enablement Manager – 1 Year Fixed-Term

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.  A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. Job Summary ----------- **Global Sustainability Customer Enablement Manager – 1 year Fixed-term** Through the collective strength of a global workforce across 30 countries and responsible, sustainable operations, Flex delivers technology innovation, supply chain, and manufacturing solutions to diverse industries and end markets. In Hungary, Flex operates across 7 locations (Budapest, Gyál, Üllő, Nyíregyháza, Sárvár, Tab, Zalaegerszeg), employing approximately 7,000 people. We are seeking a **Global Sustainability Customer Enablement Manager** (fixed-term maternity cover) to join our global sustainability organization. Reporting to the Sr. Director, Global Sustainability & Foundation Officer, this role ensures business continuity and high-quality execution of sustainability related customer requests. This is a key position focused on operational excellence, audit readiness, and stakeholder coordination, ensuring customer requests are handled consistently, on time, and with full traceability. **What a typical day looks like** * Own and coordinate end-to-end execution of sustainability-related customer requests * Manage workflows across intake, classification, response, and closure, ensuring SLA adherence * Maintain full visibility of requests through central trackers (status, ownership, dependencies, closure) * Ensure audit-ready documentation and evidence for all requests and responses * Execute and support PCF / LCA customer requests, ensuring consistency and traceability * Maintain and improve the evidence library with reusable, validated content * Ensure continuity and smooth handovers across ongoing and critical requests * Identify recurring patterns and drive standardization/systemization opportunities * Collaborate cross-functionally with Sustainability, Data & Systems, Compliance, Finance, and Operations teams * Provide proactive stakeholder communication and escalate risks when needed **The experience we’re looking to add to our team** * Bachelor’s degree in Sustainability, Supply Chain, Engineering, Business, Finance, or related field (Master’s preferred) * 5–8+ years of experience in sustainability, ESG, customer enablement, compliance, or project management * Experience handling customer negotiations, requests, questionnaires, or audit-related activities * Exposure to PCF, LCA, carbon topics, or manufacturing environments is a strong advantage * Strong ability to operate in global, cross-functional environments * Excellent organizational and execution discipline * Strong stakeholder management and communication skills **Here are a few examples of what you’ll get for the great work you provide** * Benefits: Annual Bonus, Cafeteria * Unrestricted work schedule * Opportunity for continuous professional development provided by various and challenging tasks * Stable, dynamically developing multinational corporate background * Unique, forward-looking manufacturing technologies, professional work environment AO16 annaokros Job Category ------------ Communication Required Skills: Optional Skills: Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [[email protected]](mailto:[email protected]) and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).