Global Technical Service Partner Coordinator

**Overview** We are looking for a detail-driven **Global Technical Service Partner Coordinator** to manage and standardize pricing and contract workflows for global service partners. This role plays a critical part in ensuring **accurate documentation, process compliance, and smooth coordination** across multiple stakeholders including Sales Operations, Finance, Legal, and Service Operations. You will act as a key **operational integrator**, supporting end-to-end workflow execution while driving consistency and governance in a global, matrixed environment. **Key Responsibilities** **Pricing Workflow Coordination** * Coordinate end-to-end **pricing workflows**, ensuring accuracy of inputs, templates, and supporting data * Validate key operational inputs (e.g., volumes, SLAs, cost structures, capabilities) * Prepare and package pricing documentation for **cross-functional approvals** * Track workflow status, manage version control, and escalate delays **Contract Workflow Coordination** * Ensure correct contract templates and operational details (SOPs, SLAs, requirements) are included * Coordinate contract routing with **Legal, Procurement, Finance, and Sales Ops** * Track contract lifecycle and ensure proper documentation storage and communication **Governance & Process Standardization** * Enforce compliance with **global SOPs, templates, and governance frameworks** * Maintain trackers and dashboards for workflow performance (cycle time, approvals) * Support audit readiness and compliance checks * Identify process gaps and contribute to **continuous improvement initiatives** **Cross-Functional Collaboration** * Act as the key coordination point across **Enablement, Operations, Finance, Legal, Quality, and GSA teams** * Ensure stakeholders receive complete and accurate documentation for efficient processing * Support adoption of new tools, workflows, and governance models **Requirements** **Required** * 3–5 years of experience in **operations, coordination, vendor/partner management, or workflow governance** * Strong experience managing **cross-functional processes and documentation workflows** * Excellent attention to detail and ability to interpret **SOPs, SLAs, and structured processes** * Strong stakeholder management and **communication skills in a global environment** * Ability to manage multiple workflows in a **fast-paced, matrixed organization** **Preferred** * Experience with **pricing, contracts, or commercial workflows** * Exposure to **service operations or partner ecosystem management** * Familiarity with tools such as **Smartsheet, Confluence, SharePoint, or similar** * Experience working with **global stakeholders across regions** **Key Competencies** * High attention to **accuracy, compliance, and governance** * Strong coordination and **execution-focused mindset** * Ability to manage complexity across multiple stakeholders * Proactive problem-solving and escalation management. #LI-APAC Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.