Global Technical Services Project Manager

**Overview** We are seeking an experienced **Global Technical Services Project Manager** to lead and drive execution of complex, cross-functional projects within a global technical services environment. This role will manage end-to-end project delivery, ensuring alignment between technical teams, business stakeholders, and customers across multiple regions. **Key Responsibilities** * Lead **end-to-end project management** for global technical services initiatives (planning, execution, monitoring, and closure) * Coordinate with **cross-functional teams** (engineering, operations, service delivery, and external partners) * Manage **stakeholders across different regions and time zones**, ensuring clear communication and alignment * Track project **scope, timelines, resources, risks, and budget** * Drive **process improvements** and ensure adherence to project management standards and best practices * Identify and mitigate risks, resolving issues proactively to maintain project delivery * Provide regular **status updates and reporting** to leadership and stakeholders * Ensure high levels of **customer satisfaction** and service quality **Requirements** **Must-Have** * 5–8+ years of **project management experience** in technical / IT / services environment * Proven experience managing **global or cross-regional projects** * Strong knowledge of **project management methodologies** (Agile, Waterfall, or Hybrid) * Excellent **stakeholder management and communication skills** * Experience using project tools (e.g. **Jira, MS Project, ServiceNow, or similar**) * Ability to manage multiple projects in a **fast-paced environment** **Nice-to-Have** * Certifications such as **PMP, PRINCE2, or Scrum** * Experience in **technical services, post-sales, or service delivery environments** * Exposure to **customer-facing or client-driven projects** * Background in **technology, telecom, SaaS, or consulting industries** **Key Competencies** * Strong **problem-solving and decision-making** skills * Ability to balance **technical and business priorities** * High level of **ownership and accountability** * Effective **cross-cultural communication** **#LI-APAC** Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.