Growth Service Engineer

**Growth Service Engineer – Istanbul Turkey** **Life Unlimited.** At Smith+Nephew, we design and manufacture technology that takes the limits off living. We believe that through innovation, development and supporting our customers and patients we can help others achieve a Life Unlimited! Our products are in 100 countries globally and supporting this takes a huge effort. **What will you be doing?** We are looking for a Field Service Engineer – Growth to play a critical role in delivering high-quality technical service while actively supporting business growth across the region. This role goes beyond traditional service delivery, you will be a trusted technical partner to our customers and a key contributor to expanding our service footprint. **What will you need to be successful?** * **Technical confidence** – the ability to diagnose, troubleshoot, install, and maintain medical technology independently * **Customer focus** – a service-led approach to training, communication, and problem resolution * **Commercial awareness** – understanding how excellent service contributes to revenue growth and customer loyalty * **Collaboration** – comfort working in a matrixed environment and supporting cross-functional teams * **Discipline & accuracy** – strong attention to documentation, compliance, and reporting standards * **Growth mindset** – openness to learning, development, and sharing best practices **Successful candidates would need the following:** * Degree or diploma in **Biomedical Engineering, Electronics, Medical Technology**, or related field * **1–3 years’ experience** in a Field Service role (medical devices or healthcare technology preferred) * Hands-on experience with installation, troubleshooting, repair, and preventive maintenance * Familiarity with regulatory requirements such as **ISO 13485 / EU MDR** * Experience supporting service sales or service contract promotion is an advantage * Exposure to Smith+Nephew capital equipment or comparable OEM devices is highly desirable * Valid driver’s license and willingness to travel up to 50% domestically and occasionally regionally. **You. Unlimited.** 165 years of pioneering innovation requires a relentless focus on what’s next. We’re focused on you. You’re what’s next... Inclusion, Belonging and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about our Employee Inclusion Groups on our website ([https://www.smith-nephew.com/](https://www.smith-nephew.com/)) Work/Life Balance: Flexible Work/Life Balance: Flexible Working, Paid Holidays Your Wellbeing: Medical & Life Insurance and an Employee Wellness Programme and much more. Flexibility: Hybrid Working Model (For most professional roles). Training: Hands-On, Team-Customised, Mentorship. xible Working, Paid Holidays Your Wellbeing: Medical & Life Insurance and an Employee Wellness Programme and much more. Flexibility: Hybrid Working Model (For most professional roles). Training: Hands-On, Team-Customised, Mentorship. Stay connected by joining our [Talent Community](https://smithnephew.wd5.myworkdayjobs.com/External/page/4ba17039009510002b17ea5e89c40000). We're more than just a company - we're a community! Follow us on [LinkedIn](https://www.linkedin.com/company/smith-&-nephew/) to see how we support and empower our employees and patients every day.   Check us out on [Glassdoor](https://www.glassdoor.com/Overview/Working-at-Smith-and-Nephew-EI_IE10233.11,27.htm) for a glimpse behind the scenes and a sneak peek into **You. Unlimited.**, life, culture, and benefits at S+N. Explore our [website](https://www.smith-nephew.com/en/) and learn more about our mission, our team, and the opportunities we offer.