Guest Relations Officer - Russian Speaking

**Job Location:** Anantara Layan Phuket Resort Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people. Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits. * _To anticipate guest needs, and handle guest inquiries in a helpful and attentive Anantara manner._ * _To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties._ * _To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Anantara at all times._ * _Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis._ * _To be proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Anantara experience._ Not the right fit?  Set up email alerts as new job postings become available that meet your interest!