Head - Group Personal Accident & Warranty - Ssa Cluster

**Main duties and responsibilities:** PURPOSE OF THE ROLE: • Drive and maximize the development of market opportunities to achieve target and    maximize financial efficiency through proactive management of all lines   within the Group Personal Insurance, Warranty and Service Programs segment • Drives underwriting quality, including adherence to authorities, guidelines and procedures • Leads a team of underwriters and drives the people plan initiatives • Responsible for the Group A&H , Warranty and Services Programs financial performance PRINCIPLE DUTIES AND RESPONSIBILITIES: • Develops and executes cluster and country growth strategy for all A&H and Warranty   products in the cluster and the alignment of both local and regional initiatives. • Accountable for financial performance of A&H and Warranty business within the cluster. • Integrates key regional A&H and Warranty initiatives at the cluster and country level and   ensures effective execution across the business. • Drive and maximize the development of market opportunities to achieve target and   maximize financial efficiency through proactive management of all   channels. • Maximize business development: Sales planning, monitoring including pipeline planning   and effective broker management and retention rates on the business lines. • Directs the local underwriting operation in adapting initiatives and product development to   meet local market’s needs.   • Drives the agreed upon top / bottom line budgets and develop necessary business plans   to achieve desired results. • Establish risk appetite and underwriting excellence by country within regional   underwriting guidelines. • Support country client and broker strategies to maximize product availability across   channels and share of wallet. • Ensure alignment of business strategies and activities with the requirements of applicable   local regulations and corporate guidelines. • Works closely with Product Towers, CBE, Marketing, Communications and other PCMs    to maximise business opportunities.   **Technical Competencies:** * Negotiating * Peer Relationships * Problem Solving * Market Knowledge * Product Positioning * Sales Strategy * Relationship Building * Customer Relationship Management * Prospecting * Sales Conversion * Business Coaching * Industry Knowledge * Change Management **Leadership Competencies:** * Dealing with Ambiguity * Business Acumen * Customer Focus * Building Effective Teams * Planning **We are Equal Opportunity Employer** It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives. #AIG\_LI At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. **Enjoy benefits that take care of what matters** At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family. **Reimagining insurance to make a bigger difference to the world** American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. **Welcome to a culture of inclusion** We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. _AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories._ AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [[email protected]](mailto:[email protected]).   Preference will be given to previously disadvantaged candidates in line with the company’s Employment Equity Plan. Specific preference will be given to people with disabilities. Functional Area: SM - Sales & Marketing AIG South Africa