Head of IT Portfolio

**Primary Location** ==================== VIC - Melbourne - 655 Collins St **Job Description Summary** =========================== As the Head of IT Portfolio, you own the end-to-end delivery of all IT initiatives within your assigned business pillar. You are accountable for the entire lifecycle: from working with the business on early bids and writing business cases, to managing project managers & technical resources during execution, through to ensuring a clean transition to the operational support teams. You will manage resources and resolve day-to-day delivery blockers to get initiatives done on time and on budget. **About the Role** ================== Join a growing ASX-listed leader as our **Head of IT Portfolio** in this **newly created high-impact role.** In this key leadership position, you will provide strategic direction and oversight across a complex portfolio of projects. As we continue to grow and transform, you’ll have the opportunity to make a meaningful impact. **About the role** You will own the end-to-end delivery of all technology initiatives across your assigned business pillar, and be accountable for the entire lifecycle including: _Strategic Planning & Business Partnership_ * Partnering with business leaders to align technology initiatives with strategic goals and share their IT strategy. * Developing and maintaining rolling technology roadmaps and technology capabilities. * Providing technology advice and driving business value through IT investments. _Portfolio Planning & Initiation_ * Translating business needs into technology initiatives. * Leading project planning, scoping, and resource allocation. * Supporting business cases, funding approvals, and bid/tender activities including estimates, scope and delivery timelines. _Delivery Leadership & Execution_ * Overseeing active projects in your pillar and actively monitoring project health and supporting with troubleshooting or operational blockers. * Leading a direct team of Project Managers and technical specialists. * Managing technology vendors and delivery partners and ensuring agreed outcomes are delivered to quality, cost, and schedule expectations. _Transition to Support_ * Ensuring successful handover of projects to operational teams. * Overseeing hypercare period and ensuring the business is using the new systems effectively before formal closure. _Financial, Commercial & Governance Management_ * Managing multi-stream project budgets, forecasting, and resource planning. * Providing portfolio reporting and stakeholder updates. * Monitoring risks, compliance, and governance requirements in partnership with the PMO. **About you** Our ideal candidate will be an experienced leader in running complex technology projects and enjoy being hands on when required. You will also have: * Proven ability to partner with senior business leaders to shape and influence technology strategy and decisions. * Experience in portfolio governance, demand prioritisation, resource capability planning and reporting. * Experience in leading, mentoring, and developing high-performing project and technical teams. * Experience working in complex operational field-based environments such as utilities, infrastructure or telecommunications would be highly desirable. * Bachelor degree in Information Technology, Computer Science, Engineering, Business, or a related discipline would be highly desirable. * PMP, PRINCE2, Agile, or equivalent project management certification would be highly desirable. You must be an Australian Citizen and able to obtain and maintain a Defence Security Clearance. **About us** Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries - _we keep communities connected._ Your next role comes with: * _Flexibility_ – all flexibility requests are genuinely considered. This role offers hybrid working from our modern Melbourne CBD office across from Southern Cross Station. * _Career development_ – we offer growth opportunities and support internal mobility. You will have access to skill enhancement through our online learning system and onsite training. * _Access_ \- discounts for hundreds of businesses such as Woolworths, Air BNB, The Iconic, JB HI-FI, Dan Murphys, Bupa Health Care, and Specsavers. We also offer access to novated leasing and a share matching program. * _Paid leave_ \- parental, cultural, community service, defence, study, corporate volunteering and purchased leave available. * _Culture_ – we are dedicated to fostering a workplace environment that values and celebrates safety, diversity and inclusion, and meaningful recognition. **How to apply** Please submit your interest with the apply button. We celebrate diversity at Service Stream and welcome applications from people who identify as Aboriginal and/or Torres Strait Islander, people with a disability or neurodivergence, and those from LGBTIQA+, Veteran or other diverse groups. If you require reasonable adjustments to the recruitment process, please email us at [email protected]. **Department** ============== GBIS **How to Apply** ================ If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.