Head of Online Sales

**Position Summary** **Role and Responsibilities** * **Revenue Ownership** Own overall online revenue, profitability, and growth. Define channel mix strategy, set targets, and drive sustainable growth through pricing discipline, non-price initiatives (assortment, bundling, channel exclusives), and new commercial initiatives aligned with growth strategy (new channels, partnerships, segment expansion). * **Channel & Partnership Leadership** Lead new channel expansion and partnership development (marketplaces, emerging channels, B2B segments). Secure alignment with partners on commercial strategy, volume targets, and mutual growth objectives. * **Sales Leadership** Partner with Sales Leads to develop category/channel strategies aligned with overall direction. Challenge their thinking, build capability, and ensure strategies are bold, realistic, and well-reasoned. * **Forecasting & Execution** Own demand forecasting accuracy and weekly sales performance tracking. Review forecasts, validate assumptions, and ensure Sales Leads adjust plans based on market signals and execution reality. * **Supply Balance** Ensure aggressive sales plans supported with stable supply. Translate commercial targets into inventory requirements with Business Units; own accountability for aging inventory resulting from commercial decisions. * **Stakeholder Alignment** Ensure cross-functional alignment across Business Units, marketing, operations, and finance on commercial priorities. Resolve conflicts and drive partnership decisions with commercial judgment. * **Continuous Learning & Performance** Lead weekly and post-campaign reviews to extract learnings, track KPIs (revenue, conversion, margin), and translate into continuous improvements. Build a high-performing sales organization. **Skills and Qualifications** * Minimum 10+ years of eCommerce or online sales leadership experience, with at least 5 years in a strategic leadership role directing sales teams or channel strategy. * Proven track record owning P&L outcomes in competitive, fast-paced online retail or marketplace environments. * Deep understanding of eStore operations, marketplace mechanics, voucher and promotion governance, and online customer journeys. * Strong analytical capability with experience tracking and optimizing KPIs (revenue, conversion rate, traffic, AOV, margin). * Demonstrated ability to lead, develop, and hold teams accountable through clear expectations, coaching, and consistent performance management. * Excellent cross-functional collaboration skills; ability to align stakeholders across supply chain, marketing, operations, and finance around commercial goals. * Strategic thinking with strong operational discipline; comfort balancing bold commercial ambition with realistic execution constraints. #LI-Midsenior #LI-SESP \* Please visit [Samsung membership](https://account.samsung.com/membership/pp) to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click [here](https://europe-samsung.com/ghrp/PrivacyNoticeforEU.html).