Hub Cash Management Administrator

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. **Purpose** This position is responsible for the end-to-end financial coordination and processing of funds related to hub operations. This includes entering pre-funds into the operational system, coordinating with Hub Agents for payment allocations, arranging and tracking settlements, and maintaining accurate financial records for Hub contracted customers and local port agents. **Interrelations** This position reports to Hub Administrator Team Lead. Close cooperation with Hub Agents and Hub Administrators is required. **Formal authorities** The position has the authority to act within this Functional Description, agreed budgets and within the chart of authority as outlined in the company’s Global Integrated Management System (GIMS). **Main responsibilities** * **Pre-Funding Management:** * Enter pre-funds into the Hub operational system accurately and in a timely manner. * Coordinate with Hub Agents to obtain and verify payment allocation details. * Ensure that sufficient funds are arranged and available for all operational needs. * **Settlement Processing:** * Record and allocate received settlements into the system as per established procedures. * Ensure all financial entries are properly booked and reconciled with supporting documentation. * **Account Management and Reconciliation:** * Prepare and send Statements of Account (SOA) to Hub customers on a regular basis. * Follow up with Hub customers to ensure timely settlement of outstanding balances. * Conduct detailed account reconciliation for assigned customers to resolve discrepancies. * **FDA Reminders and Follow-ups:** * Send regular FDA (Funding Disbursement Advice) reminders to relevant stakeholders. * Maintain records of reminders and ensure acknowledgment or action from recipients. * **Port Agent Coordination:** * Liaise with local port agents to collect SOAs before arranging any settlements. * Verify accuracy and completeness of documentation from port agents prior to payment. * Seek advice from WPS Credit team on best approach. Escalate to Hub Agent and Hub Agency Manager where required. * To gather information required to help investigation and resolution in Final DA Settlement disputes.  * To follow up complaints/non-compliances through improvement/complaint system in place. **Accountabilities** This position will be measured against:  * Ensure all pre-funding entries are completed accurately and on time in the Hub operational application. * Prevent operational delays by proactively arranging necessary funds. * Accurately post and allocate received settlement funds. * Maintain clear financial records that comply with internal controls and audit requirements. * Obtain and validate payment allocation details from Hub Agents. * Maintain a smooth workflow between finance and operational teams by ensuring alignment on financial transactions. * Prepare and distribute Statements of Account (SOAs) regularly to Hub customers. * Ensure prompt follow-up and resolution of outstanding balances through reconciliations and customer communication. * Issue Funding Disbursement Advice (FDA) reminders promptly. * Track responses and escalate issues to ensure disbursements are processed on time. * Conduct timely account reconciliations to identify and resolve mismatches or disputes with customers and agents. * Secure and validate SOAs from local port agents before proceeding with settlements. * Ensure all required documentation is in place to prevent errors or delays in disbursement. * Ensure all financial activities are documented, traceable, and compliant with internal policies and audit standards. * KPI as specified in Hub Agreement * Vendor Management (Appointment and Settlement of Invoice) * Work process efficiency  * Responsible for up keeping good QHSSE (Quality, Health, Safety, Security & Environmental) practices as laid down by the company during your employment at all time **Health & Safety** **As an employee:** The employee is responsible to adhere to the company’s health and safety\* requirements to ensure their own safety and the safety of their colleagues by: * participating in risk assessment processes in the workplace * completing required health and safety training and certifications * following safe work practices and procedures and use personal protective equipment (PPE) when required * inspecting equipment and the workplace regularly and actively eliminating hazards * reporting accidents, incidents, injuries, near misses, safety risks and issues of non-compliance with health and safety procedures according to internal procedure * Developing the safety culture at own workplace and cooperating with others on matters relating to health and safety \* this includes physical as well as psychosocial health and safety **Main Qualifications** * Diploma in Accounting, Finance, or a related field. * 2–4 years of experience in finance operations, disbursement accounting, or shipping industry finance is preferred. * Proficiency in financial systems and operational platforms; experience with shipping or logistics ERP systems is a plus. * Strong attention to detail with excellent analytical and reconciliation skills. * Effective communication skills to liaise with internal teams, agents, and customers. * Ability to manage multiple priorities and meet tight deadlines. ​You may submit your application to the following contact: [[email protected]](mailto:[email protected])  #WPS