Human-AI Interaction & UX Specialist

Actively hiring Human-AI Interaction & UX Specialist [TELUS International AI Inc. (Las Vegas, United States)](/company/telus-international-ai-inc-1719486146\)  Work from home Start Date Starts Immediately CTC (ANNUAL) $ 4,800 - 9,600 $ 4,800 - 9,600 /year Experience 1 year(s) 1 year(s) Apply By 9 Aug' 26 Posted 2 weeks ago International Job Part time 968 applicants [Share on WhatsApp](https://wa.me/?text=Check%20out%20this%20remote%20job%20at%20TELUS%20International%20AI%20Inc.%20%28Las%20Vegas%2C%20United%20States%29%20https%3A%2F%2Finternshala.com%2Fjob%2Fdetail%2Fremote-part-time-human-ai-interaction-ux-specialist-job-at-telus-international-ai-inc1783662787%3Futm_source%3Dwp_share%26referral%3Dweb_share) [Share on LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Finternshala.com%2Fjob%2Fdetail%2Fremote-part-time-human-ai-interaction-ux-specialist-job-at-telus-international-ai-inc1783662787%3Futm_source%3Dli_share%26referral%3Dweb_share) [Share on Facebook](https://www.facebook.com/share.php?u=https%3A%2F%2Finternshala.com%2Fjob%2Fdetail%2Fremote-part-time-human-ai-interaction-ux-specialist-job-at-telus-international-ai-inc1783662787%3Futm_source%3Dfb_share%26referral%3Dweb_share) [Share on Twitter](https://twitter.com/share?url=https%3A%2F%2Finternshala.com%2Fjob%2Fdetail%2Fremote-part-time-human-ai-interaction-ux-specialist-job-at-telus-international-ai-inc1783662787%3Futm_source%3Dtw_share%26referral%3Dweb_share) [Copy link](#) [Apply now](/student/interstitial/application/remote-part-time-human-ai-interaction-ux-specialist-job-at-telus-international-ai-inc1783662787) [Apply now](/student/interstitial/application/remote-part-time-human-ai-interaction-ux-specialist-job-at-telus-international-ai-inc1783662787) About the job ------------- At TELUS Digital, we don't just build smart AI; we build intuitive AI. As a human-AI interaction (HAI) & UX specialist, you are the architect of the user experience. You study the 'friction' between human intent and machine response, refining the personality, empathy, and logic of the AI. Your goal is to move AI from being a 'tool' to becoming a 'partner' by optimizing how it handles multi-turn conversations and builds user trust. At TELUS, you ensure technology adapts to the human, not the other way around. Key Responsibilities: 1\. Conversational UX auditing: Analyze the 'flow' of multi-turn interactions to ensure the AI maintains state, reduces cognitive load, and provides concise, actionable answers. 2\. Trust & calibration analysis: Identify instances where the AI is overconfident (leading to false trust) or overly cautious (leading to frustration) and refine the 'calibration of trust.' 3\. Persona & tone synthesis: Develop and test specialized personas (e.g., Empathetic counselor vs. objective data analyst) to ensure tone-alignment across different industries. 4\. Accessibility & inclusivity design: Evaluate how models handle diverse speech patterns, non-standard dialects, and accessibility needs to ensure the AI is truly global. Assessment: In order to be hired into our community, you'll go through a subject-specific qualification exam that will determine your suitability for the position and complete ID verification. Equal opportunity: All qualified applicants will receive consideration for a role without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants' qualifications, merits, competence, and performance without regard to any characteristic related to diversity. ### Skill(s) required English Proficiency (Spoken) English Proficiency (Written) Earn certifications in these skills [Learn Business Communication](https://trainings.internshala.com/business-communication-course/?utm_source=is_web_internshala_details_page) [Learn Machine Learning](https://trainings.internshala.com/machine-learning-course/?utm_source=is_web_internshala_details_page) [Learn Natural Language Processing](https://trainings.internshala.com/natural-language-processing-course/?utm_source=is_web_internshala_details_page) [Learn AI in Data Science](https://trainings.internshala.com/ai-data-science/?utm_source=is_web_internshala_details_page) [Learn Data Science](https://trainings.internshala.com/data-science-beginner-course/?utm_source=is_web_internshala_details_page) [Learn SAS Programming](https://trainings.internshala.com/sas-programming-course/?utm_source=is_web_internshala_details_page) [Learn SQL for Data Analytics](https://trainings.internshala.com/sql-data-analytics-course/?utm_source=is_web_internshala_details_page) [Learn Power BI](https://trainings.internshala.com/power-bi-course/?utm_source=is_web_internshala_details_page) [Learn Clinical Trial Analysis & Reporting](https://trainings.internshala.com/clinical-trials-analysis-reporting-course/?utm_source=is_web_internshala_details_page) \+ 2 more skills Who can apply Only those candidates can apply who: 1\. have minimum 1 years of experience 2\. can work from 8:00 am - 12:00 pm Indian Standard Time (as the company is based outside of India & their local work timings are 8:00 am - 12:00 pm India Standard Time) ### Other requirements 1\. Education: Minimum of a bachelor’s degree specifically in human-computer interaction (HCI), cognitive psychology, UX research, or behavioral economics. 2\. Native language: Native-level proficiency (C2+) in your primary language is mandatory to evaluate the cultural 'vibe' and natural flow of dialogue. 3\. English proficiency: Minimum B1 (Intermediate) level English for global community collaboration. ### Salary Probation: Duration: Salary during probation: After probation: Annual CTC: $ 4,800 - 9,600 /year ### Number of openings 20 About TELUS International AI Inc. (Las Vegas, United States) ------------------------------------------------------------ Las Vegas [Website](https://www.telusinternational.com/careers/ai-community) TELUS International AI-data solutions partners with a diverse and vibrant community to help our customers enhance their AI and machine learning models. The work of our AI community contributes to improving technology and the digital experiences of many people around the world. Our AI community works in our proprietary AI training platform, handling all data types (text, images, audio, video, and geo) across 500+ languages and dialects. We offer flexible work-from-home opportunities for people with a passion for languages. The jobs are part-time, and there is no fixed schedule. Whoever you are, wherever you come from, come join our global AI community. Activity on Internshala Hiring since July 2024 185 opportunities posted [Apply now](/student/interstitial/application/remote-part-time-human-ai-interaction-ux-specialist-job-at-telus-international-ai-inc1783662787) Additional Questions × Close Sign up to continue Candidate sign up [ Sign up/ Login with Google ](/login/get_google/?utm_source=&utm_medium=&utm_campaign=) Sign up with Email OR Email Password First Name Last Name Sign up By continuing as a candidate, you agree to our [T&C](/terms#student). Already registered? [Login](/student/resume?detail_source=resume_intermediate) var to\_show\_recaptcha = 0; Sign up to continue Candidate sign up [ Sign up/ Login with Google ](/login/get_google/?utm_source=&utm_medium=&utm_campaign=) Sign up with Email OR Email Password First Name Last Name Sign up By continuing as a candidate, you agree to our [T&C](/terms#student). Already registered? [Login](/student/resume?detail_source=resume_intermediate) var to\_show\_recaptcha = 0; var to\_trigger\_already\_applied\_btn\_ga = 0; var is\_post\_auto\_approved = 0; var is\_internship\_sent\_for\_followup\_for\_unpaid = ""; var is\_internship\_sent\_for\_followup\_for\_less\_stipend = ""; var to\_show\_invite\_applicant = true; var to\_show\_zapp\_modal = false; var to\_show\_zapp\_opt\_in\_modal = false; var internship\_id = 3205568; var open\_positions = 20; Stipend: $ 4,800 - 9,600