Human Resources Specialist

**Harvey Nash USA** has been engaged to find a talented **HR Operations Specialist** for a leading healthcare organization committed to delivering exceptional employee experiences through operational excellence. **Job Title:** HR Operations Specialist **Location:** Remote (California Residents Only) **Duration:** 6-Month Contract **About the Role** We are seeking a detail-oriented and customer-focused **HR Operations Specialist** to join a dynamic HR team. This role is responsible for supporting a wide range of HR operations and employee inquiries while ensuring timely, accurate, and high-quality service delivery. The ideal candidate is resourceful, takes ownership of their work, communicates effectively, and thrives in a fast-paced environment. **Day-to-Day Responsibilities** * Review HRIS transactional process requests daily and weekly, approving or rejecting transactions based on established HR policies and procedures. * Understand core HR policies and processes to ensure accurate, timely, and compliant transaction processing. * Escalate complex transactional issues and policy-related questions to HR leadership when appropriate. * Manage employee HR cases, calls, and chats involving benefits, compensation, wellness programs, leave of absence, payroll, performance management, and other HR-related inquiries. * Collaborate with cross-functional HR teams including Benefits, Payroll, HR Technology, Compensation, Talent Acquisition, Employee Relations, Retirement, Eligibility, and Corporate Real Estate to resolve employee issues. * Deliver exceptional customer service by managing cases with accuracy, attention to detail, and professionalism while enhancing the employee experience. * Identify trends in employee inquiries and partner with leadership on process improvements or escalations. * Serve as a trusted HR resource while ensuring compliance with organizational policies and service standards. **Must-Have Skills** * Resourceful and self-sufficient with the ability to work independently and efficiently. * Demonstrates strong ownership, accountability, and a growth mindset by learning quickly and embracing feedback. * Excellent verbal and written communication skills with a customer-first approach. * Strong understanding of HR processes, policies, and employee support functions. * Experience handling HR service requests or HR operations in a shared services or HR support environment. **Preferred Skills** * Experience with Oracle HCM. * Experience with UKG (Ultipro**)** and/or ServiceNow. * Passion for Human Resources with broad HR knowledge; SHRM-CP certification is a plus. * Strong relationship-building and stakeholder management skills. * Experience supporting multiple HR Centers of Excellence. **Education** * Associate's or bachelor’s degree in human resources or a related field OR 5+ years of HR experience in lieu of a degree. A reasonable, good faith estimate of the minimum and maximum hourly wage for this position is **$25.00 - $29.00 per hour on W2**, depending on experience. **About Us** Harvey Nash is a national, full-service talent management firm specializing in technology and professional staffing. Our company was founded with a mission to serve as the talent partner of choice by connecting exceptional talent with leading organizations across a wide range of industries. Please mention the word \*\*FASCINATINGLY\*\* and tag RMTA2LjIxOS4xNjcuMTU4 when applying to show you read the job post completely (#RMTA2LjIxOS4xNjcuMTU4). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.