Implementation Consultant

We are looking for an enthusiastic and results-oriented **Implementation Consultant** for our B2B client. In this role, you will be responsible for leading the entire implementation journey, from project kickoff to successful Go-Live. You will act as a trusted advisor, helping B2B clients transform their procurement and financial processes by configuring the platform, managing complex implementation projects, and driving user adoption. ### Excited? Let’s see what it takes 💛 ### What you will do: * Lead end-to-end implementation projects, acting as the primary point of contact from point-of-sale to a fully operational, live product and ensuring a seamless client experience; * Conduct deep-dive discovery sessions to understand clients' procurement and financial processes and translate business requirements into customized, optimized product workflows; * Manage timelines, deliverables, and technical alignment, guiding clients through data mapping, validation, and migration of vendor lists, budgets, item catalogs, and other business data into the platform; * Keep both internal teams and client-side stakeholders on track with strict deadlines, managing risks and unblocking technical dependencies; * Deliver high-impact interactive workshops and onboarding sprints for key client stakeholders, enabling them to operate the platform independently; * Create tactical, highly structured enablement resources (deployment playbooks, configuration guides, short video воркфлоус) to standardize the implementation process; * Partner with Sales, Product, and QA teams to escalate technical blockers and translate client feedback into actionable product improvements. ### What you need to succeed in this role: * 1+ year of experience in B2B SaaS Implementation, Project Management, Customer Success, or a similar customer-facing role; * Proven experience managing multiple customer implementation projects simultaneously while keeping deadlines, stakeholders, and project scope under control; * Advanced English proficiency, both written and spoken, with confidence in leading business meetings and negotiations; * Strong analytical mindset and advanced Excel or Google Sheets skills, with the ability to organize, validate, and work with business metrics and data; * Experience understanding and configuring complex B2B SaaS products, ERP, CRM, or similar business systems; * Excellent change management mindset with the ability to handle user resistance, simplify complex system logic, and guide corporate clients through process transformations; * Customer-oriented, proactive, and highly organized approach with excellent presentation, communication, and relationship-building skills; * Natural curiosity and a problem-solving mindset, with the ability to reverse-engineer technical issues and effectively collaborate with engineering teams to resolve complex implementation challenges involving APIs and integrations; * Ability to guide clients through organizational and process change, simplify complex product logic, and act as a trusted implementation advisor. ### Will be a great plus: * Experience implementing or onboarding B2B SaaS customers in the US, UK, or European markets; * Understanding of finance, accounting, procurement, or other core business operations; * Experience working with ERP systems (such as NetSuite, QuickBooks, Xero), CRM platforms, or other enterprise software; * Academic background in economics, finance, management, business, or a related technical field. ### Benefits and Perks: * Fixed schedule: Monday–Friday, from 9am to 6pm GMT+2; * Opportunity to work fully remotely; * Inclusive international environment; * Compensation in USD; * Responsive management interested in your growth and long-lasting cooperation. _\*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected._ So if you are a proactive **Implementation Consultant** who is passionate about building relationships and driving results — grab the chance to collaborate with us and send your CV in English 💛 _We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law._ _Your personal data will be processed as described in the [SupportYourApp](https://himalayas.app/companies/supportyourapp)_ [_Candidate Privacy Notice_](https://supportyourapp.com/candidate-privacy-notice/)_._ _Internal job code:3AD_ Originally posted on [Himalayas](https://himalayas.app)