Income Audit Supervisor Ayana Komodo

* To ensure hotel revenue is balanced, controlled, complete and accurately reported each day * Perform spot audit on rooms periodically, checking against housekeeping report * Complete any other projects, tasks or activities as assigned from time to time * Reconcile taxes and service charged on revenue * Split revenue in Opera as per agreed ratios (e.g. third party or packages, where ever not configured in the system) * Prepare Food and Beverage Report, Daily Revenue Report * Ensure rebate for the day is initiated and signed by Manager. Receive authorization for rebates per the Delegation of Authority (DOA) * Scrutinize the rebates for reason ability and adherence to DOA * Check total of all ledgers (guest/ city/ deposit/ package) to ensure all transactions for the prior day have been posted accurately * In case of discrepancy, run Opera Imbalance Report which identifies ledger in which the item is stuck * Generate No Show report to check that charges are levied and bills are raised to the guest by Front Desk * Receive incentive sheet duly approved from Front Office along with back up for the up sells * Receive signed copy of upgrade report from Front office and verify the data * Check reservations against the original booking * Has experience in a Similar position at a 5 star resort * Has Good communication and interpersonal skill * Has excellent leadership skills * Has the ability to multitask and meet deadlines * Has related license, certificates and (or) diploma to support candidate's Qualification