Indstaff SWE - AI

IND Staff Software Engineer - GCC011 We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. **Position Summary** **We are seeking a highly skilled T7 AI Engineer to join our engineering team in Hyderabad, India. This role combines hands-on AI/ML engineering with deep software development expertise to build, deploy, and operate production-grade AI systems at enterprise scale. You will design and implement AI-powered solutions — from LLM integrations and agentic workflows to ML pipelines and intelligent automation — while driving AI adoption and engineering excellence across teams.** **Level: T7 (Senior Engineer)** **Location: Hyderabad, India** **Employment Type: Full-Time** **Key Responsibilities** **AI/ML Engineering & Delivery** * **Design, build, and deploy production AI systems including RAG pipelines, agentic workflows, multi-model orchestration, and intelligent automation** * **Integrate large language model (LLM) APIs and AI/ML services into enterprise applications (GCP Vertex AI)** * **Implement and optimize prompt engineering strategies, fine-tuning pipelines, embeddings, and vector search solutions** * **Build and maintain AI orchestration workflows using frameworks such as LangChain, Semantic Kernel, AutoGen, CrewAI, or LlamaIndex** * **Develop custom AI agents, tools, and autonomous workflows that solve real business problems** * **Establish evaluation frameworks for AI systems — measuring accuracy, latency, cost, hallucination rates, and business outcomes** **Full Stack Development & Integration** * **Build end-to-end AI-powered applications spanning frontend, backend, APIs, and data layers** * **Develop robust backend services using Python (FastAPI/Django) or Node.js to support AI workloads** * **Implement and optimize RESTful APIs, GraphQL endpoints, and event-driven integrations for AI services** * **Build modern frontend interfaces for AI-powered features using React, Angular, or Vue.js with TypeScript** * **Write clean, well-tested, production-ready code with a focus on maintainability and operational excellence** **MLOps & AI Infrastructure** * **Design and implement MLOps/LLMOps pipelines for reliable model deployment, versioning, and lifecycle management** * **Configure and manage cloud-native AI infrastructure (AWS, GCP) including model serving, orchestration, and auto-scaling** * **Implement observability for AI systems — monitoring model drift, token costs, latency, throughput, and quality metrics** * **Build and maintain CI/CD pipelines for AI model deployment, automated testing, and continuous evaluation** * **Design for resilience: failover strategies, fallback models, circuit breakers, and graceful degradation** **AI-Augmented Development** * **Leverage AI coding assistants (GitHub Copilot, Cursor, Claude, etc.) to dramatically accelerate development workflows** * **Use AI tools for code generation, refactoring, test writing, documentation, and code review** * **Develop and maintain custom AI-powered developer tools, automations, and internal platforms** * **Establish guardrails, security practices, and governance for responsible AI usage in engineering** **Technical Documentation & Mentorship** * **Influence engineering culture by evangelizing AI-first development practices across teams** * **Train and upskill team members on effective use of AI tools, LLM integration patterns, and ML best practices** * **Contribute to internal knowledge bases, tech talks, and communities of practice** * **Partner with product, design, and data science teams to identify and deliver AI-driven opportunities** * **Participate in architecture reviews and design discussions, ensuring AI solutions are production-ready from day one** **Required Qualifications** * **Experience: 8+ years of professional software engineering experience, with 2+ years focused on AI/ML solution development and delivery** * **Education: Bachelor's degree in Computer Science, Software Engineering, AI/ML, or related field (or equivalent experience)** * **AI/ML Expertise:** * **Strong understanding of large language model architectures, capabilities, and limitations** * **Proven track record building and deploying production AI systems (RAG, agents, fine-tuning, embeddings, vector search)** * **Proficiency with AI orchestration frameworks (LangChain, Semantic Kernel, AutoGen, CrewAI, LlamaIndex)** * **Hands-on experience with major LLM providers and platforms (OpenAI, Anthropic, Google Vertex AI, AWS Bedrock)** * **Solid understanding of prompt engineering, evaluation methodologies, and AI safety/guardrails** * **Programming: Expert-level proficiency in Python; strong skills in at least one additional language (Java, TypeScript/Node.js, C#/.NET)** * **Cloud & Infrastructure: Hands-on experience deploying and operating AI workloads on cloud platforms (AWS, GCP, or Azure), containerization (Docker, Kubernetes), and CI/CD tooling (Jenkins, GitHub Actions)** * **Data: Proficiency with SQL and NoSQL databases, vector databases (Pinecone, Weaviate, pgvector, ChromaDB), and data pipeline tools** * **API Development: Proven track record building production APIs (REST, GraphQL, gRPC) and event-driven integrations** * **AI Tools Proficiency: Advanced daily usage of AI coding assistants with demonstrated impact on productivity and code quality** * **Testing: Strong testing practices for AI systems including model evaluation, integration testing, and automated quality checks** * **Communication: Excellent written and verbal communication skills with ability to explain complex AI concepts to diverse audiences** **Preferred Qualifications** * **Experience building enterprise AI platforms serving multiple product teams** * **Familiarity with custom model training, fine-tuning (LoRA, QLoRA), and RLHF techniques** * **Experience with agent-based AI architectures and autonomous multi-step workflows** * **Knowledge of AI security concerns (prompt injection, data leakage, model poisoning) and mitigation strategies** * **Experience in regulated industries (insurance, finance, healthcare) with security and compliance requirements** * **Contributions to open-source AI/ML projects or published technical content** * **Cloud certifications (AWS Solutions Architect, GCP Professional Cloud Architect, or equivalent)** * **Experience with real-time inference, streaming responses, and low-latency AI serving architectures** [About Us](https://www.thehartford.com/about-us) | [Our Culture](https://www.thehartford.com/about-us/corporate-culture) | [What It’s Like to Work Here](https://www.thehartford.com/careers/our-employees)