Inside Sales Associate

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society. About the role ============== The Inside Sales Representative is responsible for managing assigned house accounts and providing comprehensive sales and customer service support for industrial service projects. This role serves as a key liaison between customers, Account Sales Managers (ASMs), operations teams, and internal stakeholders to ensure smooth project execution, timely customer communication, and efficient account management. Responsibilities include coordinating project-related activities, customer onboarding, order acknowledgments, intercompany transactions, and CRM administration. **Responsibilities:** * Manage and develop assigned “House Accounts” * Order acknowledgments – create and send to the customer as required. * Coordinate intercompany projects and transactions – communications, project management, invoicing support as required. * Project related communications (status updates, milestone communications, etc) – Customer/ ASM/ Operations where required * Support ASM in facilitating customer visits where required (including witness test runs, TDI review, etc) * Support development of sales process SOP’s and document templates * Salesforce and D365 admin tasks – inactive customer accounts, house account related contacts, etc * Participate in weekly production/ WIP meetings – coordinate and communicate sales related actions as required * Coordinate commercial tasks of customer motor storage – quotes, PO’s, customer documentation where required * Coordination and support of new customer onboarding **Required Experience:** * Excellent verbal and written communications skills * Strong listening and presentation skills * Fluent in reading and speaking both English and Spanish * Ability to multi-task, prioritize, and manage time effectively * Required to work in the office including overtime as required * Required to work flexible and to respond to client emergencies. * Computer skills including email, internet, data entry and MS Excel **Preferred Experience:** * Experience working with Salesforce.com or similar CRM * Working knowledge of services of industrial rotating equipment What we offer you ================= .What We Offer You * 15 days of paid time off and 12 company-paid holidays * 401k plan with a 6% match * Comprehensive health plan including medical, dental, vision, Life, short-term & long-term disability * Health savings account matching * Motivating wellness program * Employee Assistance Program * Paid paternal leave * Gym reimbursement Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.   We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.