Insurance Billing Follow-Up Specialist
reid hospital health care
📍 north complex united states🕐 9d ago🔗 workday
Job Description
Insurance Billing Follow-up Specialist
7650 Revenue Cycle Management
**Schedule:** Day Shift. 40 hours weekly. 8:00am – 5:00pm. Onsite
**About the Position**
This position performs day-to-day billing and follow-up activities within the revenue cycle operations. Responsible for ensuring assigned insurance balance does not age past filing deadlines based on payor’s specific requirements.
**Overview of Responsibilities**
* Verifies insurance coverage by investigation or interview.
* Follows up on accounts with insurance payers in a timely manner to avoid timely filing losses.
* Adds account notes in Epic as appropriate and per department expectations.
* Works an acceptable number of accounts based on department productivity standards.
* Utilizes telephone contacts, faxes, Internet, or other methods to follow up with payers.
* Reviews insurance credit balances and refunds payer when appropriate.
* Engages management when a claim is approaching the timely filing limit and is unsure how to get it paid or if the insurance/other responsible party is unresponsive.
* Requests and completes re-bills as necessary.
* Notifies management when payers are unresponsive.
* Responds to requests for information from patients or payers about claims or coverage.
* Actively participates in payer representative meetings to resolve issues.
* Follows compliance with laws, regulations, and guidelines of federal and state programs, emphasizing fraud, waste, and abuse prevention.
* Completes other duties and projects as assigned to support department goals.
* Actively participates in area and department meetings.
* Attends other meetings as requested.
This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities that management deems necessary.
**Education & E****xperience**
* Education Required: High School Diploma
* 2-3 years of experience in medical billing or insurance.
* Knowledge of government medical programs such as Medicare, Medicaid, Champus, etc., and the associated payment methodologies is preferred.