Intermediate Insurance Verification Specialist

### Description ### **About Us:** At [Snapscale](https://himalayas.app/companies/snapscale), we partner with growing healthcare providers to deliver scalable back-office support. We're seeking an experienced **Insurance Verification Specialist** to join our remote team, focusing on Physical Therapy practices. This role is critical to ensuring accurate insurance verification and benefit coordination to keep patient care and billing flowing smoothly. ### **Key Responsibilities:** ### Empty heading * Verify insurance benefits, eligibility, and prior authorization requirements for **Physical Therapy services**. * Confirm coverage details by communicating with insurance carriers and documenting outcomes clearly in the EHR. * Identify and flag limitations, deductibles, copays, coinsurance, and authorization needs. * Collaborate with intake, billing, and clinical teams to ensure a seamless patient onboarding process. * Maintain accurate records in compliance with HIPAA and company documentation standards. * Stay up-to-date with payer rules, coverage trends, and authorization workflows specific to PT practices. * Proactively resolve discrepancies and escalate coverage issues when necessary. ### **Required Qualifications:** * **4+ years** of insurance verification experience, **including 2+ years in a Physical Therapy or Rehab setting**. * Solid grasp of **PT-specific billing** and **authorization workflows**. * Familiarity with **EHRs** and verification platforms like Availity, Navinet, or payer portals. * Excellent written and verbal communication skills. * Strong attention to detail, with the ability to problem-solve and work independently. * Comfortable working in a **remote, fast-paced environment** and meeting daily verification targets. * Knowledge of **HIPAA regulations** and a commitment to compliance. ### **Preferred Qualifications:** * Experience supporting **multiple PT clinics or multi-location practices**. * Prior work with US-based clients or BPO healthcare firms. * Familiarity with **Medicare and commercial insurance plans** common in PT. Originally posted on [Himalayas](https://himalayas.app)