Intern Technical Support

### About Us **TekHQS** is a premier technology firm headquartered in **Lake Forest, California, USA**, with a strategic offshore development center in **Lahore, Pakistan**. With over 12 years of expertise, we empower global businesses across **USA, Europe, Asia, Australia, and the UAE** through innovative digital solutions in **AI/ML, Blockchain, ERP, IoT, Cybersecurity, and Custom Applications**. We are building a dynamic **support team**, and this internship offers fresh graduates and early-career professionals an excellent opportunity to gain exposure to client support in the tech industry. ### Role Overview As a **Support Intern**, you will be the **first point of contact** for customers, assisting them with basic queries, onboarding, and troubleshooting. This internship is designed to provide **hands-on training** in customer support, enterprise tools, and communication, helping you kick-start your career in a global technology environment. ### Key Responsibilities * Provide timely and professional support to customers via chat, email, and phone. * Assist with onboarding and setup for TekHQS solutions. * Help document common issues, customer feedback, and solutions. * Escalate complex queries to senior support or product/engineering teams. * Maintain a positive and empathetic customer-first approach. ### Requirements * Fresh graduate (BBA, BSCS, MBA, or related field) or up to 6 months of experience in customer service/support. * Strong English communication skills (verbal and written). * Tech-savvy, eager to learn, and proactive with a problem-solving mindset. * Comfortable using digital tools, CRM systems, and support platforms (training provided). * Passion for customer engagement and continuous learning. ### Job Details: * **Job Type**: Full-time, Remote ### About Us: TEKHQS is a global technology solutions provider headquartered in Lake Forest, California, with a 300+ expert team in Pakistan. We specialize in ERP (SAP S/4HANA, Oracle NetSuite, Microsoft Dynamics 365), AI/ML, Blockchain, Cloud, and Staff Augmentation services. Join us to drive business growth and work on cutting-edge global IT projects with hands-on mentorship and a clear career path. Originally posted on [Himalayas](https://himalayas.app)