IT Business Partner Integrated Biologics
ch05 lonza sales
📍 ch - basel switzerland🕐 9d ago🔗 workday
Job Description
**Role Purpose & Scope**\*
(why does this job exist and what scope does it cover?)
Serve as the strategic interface between the business platform and IT, shaping a multi‑year technology roadmap, orchestrating delivery across global sites, and ensuring GxP‑compliant platforms (where applicable) deliver measurable outcomes (cost, quality, speed).
**Key**
**Responsibilities**\*
* A. **Strategic Partnership & Business Alignment**
* Serve as the primary IT liaison to business platform leadership teams, aligning technology strategy to business goals and operational priorities
* Co‑create technology-enabled business strategies (e.g., via Collaboration Pods/C‑Pods or business platform councils).
* Participate in business strategy setting, Value delivery measurement, KPIs, and benefit realization tracking together with the business
* Identify and shape digital transformation opportunities, advising leaders on emerging technologies and their feasibility.
* Responsible for end to end demand qualification & intake
* Innovation & digital transformation enablement aligned with business strategy and priorities
* Quality, security & compliance accountability for the platform and corresponding sites
* B. **Portfolio, Product & Program Leadership**
* Lead the IT project/portfolio for the business platform: prioritization, business case development, resource allocation, and execution oversight.
* Drive consistent IT product delivery across internal and external manufacturing networks (critical for CMDO external partners).
* Oversee IT roadmap development, including technologies supporting manufacturing, quality, ERP/MES/QAD systems, data products, and automation.
* Governance participation under the new TOM
* Cross functional orchestration across CoEs, DIOs, Digital & Data, Product owners, etc
C. **Stakeholder Engagement & Relationship Management**
* Build strong partnerships, Structured, proactive stakeholder management at various levels of business e.g. leaders, plant operations, quality heads, supply chain, and external CMOs
* Act as a trusted advisor by communicating IT concepts clearly to non‑technical stakeholders.
* Assign the right product managers/owners to key initiatives.
* D. **Governance, Compliance & Risk Management**
* Ensure compliance with IT policies, GxP, regulatory frameworks, data integrity, and platform governance.
* Support quarterly business reviews, track KPIs, and monitor IT services' contribution to business outcomes.
* E. **Operational Excellence & Continuous Improvement**
* Monitor and optimize performance of IT solutions across manufacturing and quality operations.
* Support operational troubleshooting while maintaining strategic focus—balancing deep business understanding with selective operational involvement.
* F **People Management and site IT leadership**
* Lead a team of IT site leads for respective platform
* Ownership of site/platform/cross-platform digital roadmap
* Capability building & maturity uplift / people development
**Required Skills** **& Competencies**\*
(e.g. technical, interpersonal, problem solving)
**1\. Interpersonal & Relationship Skills**
* **Effective communication & storytelling**—conveying complex IT topics in a business context.
* **Collaboration & influence**—building trust-based relationships across cross‑functional and multicultural teams.
* **Emotional intelligence**—empathy, stakeholder empathy, conflict resolution.
**2\. Cognitive & Strategic Skills**
* **Systems thinking**—connecting business processes, data, and technology into a cohesive strategy.
* **Problem-solving & critical thinking**—diagnosing operational and technological issues and enabling decision-making.
* **Strategic foresight**—anticipating external trends, technology shifts, and business risks.
**3\. Personal Effectiveness**
* **Proactive ownership**—moving from reactive service delivery to strategic partnering.
* **Resilience & adaptability**—essential in fast-changing CMDO environments and digital transformation.
* **Consultative mindset**—questioning assumptions, co‑creating solutions.
**4\. Leadership &** **Change Capability**
* Ability to **lead change**, coach business partners, and drive organizational adoption of new technology.
* Skilled in navigating ambiguity and influencing without authority—common in matrixed global operations.
**Qualifications** _(__Min. requirements to perform assigned tasks)_
**Education/Degree**
**Required**\*
* 7–12+ years in IT roles, with at least several years in **business partnering, IT strategy, manufacturing IT, or enterprise platforms**.
* Experience in **regulated industries** (biopharma, medical, manufacturing) preferred.
* Demonstrated success in **leading multi-functional IT initiatives** and working within matrix environments.
* Bachelor’s degree in IT, Engineering, or Business; Master’s degree is an advantage.