IT Field Tech

**Waste Connections** has an immediate opening for an **IT Field Technician** based in our **Knoxville, TN** office.  This role will be responsible for supporting IT/Telecom equipment spanning across our TN, KY, GA, & AL locations.  The position requires physical installation of security camera systems, IT closets; installation of routers, switches, patch panels, and more.  Along with software configuration skills of routers, switches, computers, phones, and audio/video equipment.  This position requires one to be self-motivated, have time management skills, and a customer first mentality. **Pay Rate:** $50,000+ DOE **Schedule:** Monday- Friday, occasional Saturdays. Starts at 8am. **Benefits:** We offer excellent benefits including medical, dental, vision, flexible spending account, long term & short-term disability, life insurance, 401(K), paid time off and more. **Preferred Qualifications:** * Bachelor’s Degree in Computer Science OR related field experience * 2 years or more of Network Administration OR **willing to learn.** * Experience working with Microsoft O365 and Office Applications * Independent worker with the ability to manage multiple projects simultaneously. * Strong communication, customer service, and time management skills _required_. **Essential Duties and Responsibilities:** * Provide tier 1 and 2 level support for workstations, including handling after-hour calls as assigned. * Installation, configuration and troubleshooting of TCP/IP networking * Configuration and troubleshooting of Microsoft Office Suite, PC and Laptop hardware configuration and troubleshooting * Maintain phone systems at multiple locations * Microsoft windows end user configuration (profiles, printers, application configuration) * Cisco router installation and configuration * iPad, iPhone / Andriod device configuration, troubleshooting, and repair **Minimum Requirements:** * Coverage of field locations, multiple sites across the state. will require up to 50% travel of your work schedule including overnight stays. * Demonstrated proficiency in at least four of the following areas: * Windows 11 * WYSE Winterms * Citrix Server * Telecom and VoIP phones * AV – conference rooms and TVs * Printers / PC laptop / desktop support * Cisco / Meraki Routers / General Networking _Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status._